Help! Received Termination email
Hello Ya’ll i just received this email and i need hell in restoring my account. I did have some missed blocks and most late deliveries. I know i was pushing it but i am a single mom and this gig would help me be there for my son as a mom with flexibily. And a lot of the times i missed or didnt cancel shifts on time were due to family circumstances. This would even allow me to bring him with me to short shifts when i didnt hace care which is mostly weekends.
Anyways this email i received after i made a call about this insane route that i was given to the city and it was a 3.5hr block that ended up being 4.5hr. I called them and they sent me the extra pay(in which i have never done ever in my 3 years of driving amazon) but i also told customer support to also drop my old late deliveries and missed blocks dating back to may and june. I guess they looked into it and next thing i know i get this email 😔
Just looking for useful info as how to restore my account as for this is more than just a job but also therapeutic as well as being there for my son as not many jobs are flex.
No shame pls. I already feel down.
Thanks in advance.