Why can't I downgrade from a Family --> Individual account? No response from a human at support for 3+ days

I'm trying to downgrade from a family account to an individual account but the website isn't letting me.

I removed my one other family member from my account so it's now just me but when I go to select an individual account under Settings --> Billing, it says that I have too many members on my account.

Has anyone experienced this?

I emailed support over 3 days ago but am still waiting for a human to get back to me - the AI chatbot was not helpful

reddit.com
u/msalad — 13 days ago

Phanteks NV9 + Stealkey Customs Build

Just finished setting up a new watercooling loop in the Phanteks NV9!

  • EK X420M radiator (3x 140 mm, 45 mm thick)
  • Stealkey Customs CenPro AM5 CPU block
  • Stealkey Customs SK-UNI 240D Distroplate
  • Alphacool Core RTX 4090 Master V.2 GPU block
  • 3x Corsair LX140 25mm fans (radiator exhaust)
  • 3x Corsair LX140-R 25mm fans (bottom intake)
  • 2x Corsair RX140 Max 30mm fans (rear exhaust)
  • 4x Koolance QDC3 fittings
  • HighFlow Next flow sensor
  • 3/8 x 5/8" silicone tubing
  • DP Ultra Clear coolant

Water temp 32 °C (ambient delta of +10 °C) at full load w/ 7950x3D and RTX 4090 with all fans at 900 rpm. I'm still dialing in the fan curve but I think I can bring that delta down to 6 °C and still keep the PC silent. Flow rate is 160 L/hr using a D5 pump @ 100% speed.

I love how enormous the case is compared to my old Lian Li O11XL. This is my first time using a distroplate and I'm a big fan - I wish the pump was oriented in the back but those models weren't available from Stealkey in the US. Neither was the 360mm version so I opted for the 240mm model.

u/msalad — 2 months ago

Missed my Saturday Xywav delivery because the FedEx driver didn't knock or ring my doorbell

Just needed to rant - I stayed home all day today (Saturday) waiting for my Xywav delivery only to get a notification from the FedEx mobile app that a delivery attempt was made but no one was home....meanwhile, I was in my living room at that time.

I hate FedEx by me, they're the worst. And now because I was home, I can confirm that the driver didn't even knock or ring my doorbell. I'm furious but low-key looking forward to filing a complaint with ESSDS. Since they have their own FedEx team, maybe something will actually come of it.

I always get my Xywav delivered to my local FedEx location for pickup but wanted to try delivery to my house this time. Never again.

reddit.com
u/msalad — 3 months ago