Eyelids don’t close fully; Kaiser refuses to medicate/expedite
I saw two different ophthalmologist and let them know that my eyes are super swollen, and most importantly, my eyes don’t close all the way.
Im nearly blind in the morning, squinting due to photosensitivity and tearing for 1-2 hours upon waking.
Two opthalmologists refused to medicate me, told me to use eye drops, while my eye condition gets worse. I was told I was at the borderline of inactive/active thyroid eye disease before they choose to medicate and the ophthalmologist felt uncomfortable giving me medication. Instead I was referred me to a occuloplastic doctor for which there is months long waitlist.
I brought a complaint up to Kaiser‘s member services and member services director did not deem this an emergency to expedite an appointment. So I am left to suffer for months before an appointment with someone who might help.
I’m suffering a lot and I’m concerned that my cornea is or my eyes can get damaged from drying out and not being closed all the way especially overnight.