u/myfun59715

I am looking at a business with 3.6 stars and all recent reviews are pretty good. I click on the one star reviews to see "the bad." The newest one star review is 2016, and the oldest is 2008. How can they assign a fair "star rating" that includes such out of date information. The obvious answer is they don't care and only want to try to squeeze money from businesses. Seems like they should rectify this since they've been around so long now.

Background: Expedia decided a couple of months ago that we are not entitled to received guest phone numbers. They state that we should only contact guests via their app, which nobody uses nor do they check for messages on the app.

It's tourist season and we need to check arrival times, etc.

Anyone have a good solution for this?

My small protest: I did remove "price matching" from my Expedia account in retaliation, so now Booking is always cheaper for my property.