u/nalavsivy

question about billing

So i’ve been with boost for about 8 months, never had a problem. august 5th i added a second line to my plan, august 10th or 11th the bill populates that it is due 8/26th. ok cool….but i was charged for 2 months upfront for the second line. they’re charging me for a full month for 5 days which i think is insane. i complained of course and they said its in the terms and conditions, well i actually went through terms and conditions and there is nothing there stating that you won’t be prorated nor that you’ll be charged for a full month for a few days. has anyone gone through this???

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u/nalavsivy — 6 days ago