u/naseweisz

Over the last years I have been using Revolut to send my wife my part of our fixed costs.

I have set up a pocket with her name and a recurring payment on the 15th each month.

My Revolut balance gets topped up at the beginning of the month and the money then stays in her pocket until it is sent out.

Last Month on the 18th she asked me why there was no transfer this month. I checked Revolut and it just said Failed transfer, rejected by recipients bank. I sent again - no problem arrived in seconds. Back then I was wondering why I didn't get notified. But maybe I missed something?

This month I checked today and again I see rejected by recipients bank. Again I send again with no problem and arrival in seconds.

Sooo let's go ask Metal Support why there is no notification on a failed transfer.

Bot just tells me this is normal - Revolut had no problem sending the money so they did not inform me. My question why a refund does not trigger a notification or email was not really answered.

It then told me to just check monthly on my own which defeats the purpose of setting up a recurring payment.

Failing to believe that this is a solution and after the phrase "I cannot submit feedback to the team" I demanded AI to shut up and summon a human representative.

Then "Ritzz" (lmao you serious) entered the chat and sent me the message you can see in the screenshot.

How do I _know_ this is AI?

You cannot find "—" on any regular keyboard. This character is called Em-Dash because it's just as wide as the Letter "M". ChatGPT in particular loves this symbol and always uses it instead of "-" or "–".

Any human would instantly tell me altcode of the character. Ritzz (lmao sorry this name is so funny) just ignored the question and kept claiming to be human.

I have now cancelled my metal sub and will use my main salary account with a different bank for the recurring transfer to my wife.

Such a bad joke you cannot inform me of a failed payment. A worse joke is to send me an AI bot pretending to be human.

All trust lost in one evening.

gg Revolut gg

If you have a good explaination and a solution: I need support

See attached images.

1. Fabric
2. <1mm test pad on ram
3. bank card contact (partially)
4. excise stamp on german tobacco

I can only find this with the grip. The quality feels bad and given it's 'inflexibility' I doubt mine will last long if I put it on and off too often. I don't mind third-party as long as the grip and lenses are compatible. Please chime in if you have an idea how to get a replacement. Thank you.