Store Presence Downgrade
Hi! I used to work at the Washington Square Nordstrom in the early 2010s. It had just been remodeled and the store was gorgeous, fixtures were on point, etc. I hadn’t been back to the store in years and just visited a couple of days ago…and oh my goodness. I couldn’t help but think it looked like a Macys or worse. They’ve crammed so many fixtures onto the floor that most feel like it’s spilling out into walkways, and overall it just looked pretty junky and disorganized. I live in TX now and their stores still look like the old school Nordstrom I remember (albeit their customer service is definitely not up to Seattle’s standards). Anyone else feel this way? It was such a bummer.