u/nerdvogue

My mother has been being scammed by Sears Parts Direct for years. She ordered Brita filters through them once, and now every 6 months she is charged on her credit card. She receives no filters. She wants no filters. She’s cancelled the order multiple times, she’s talked to her bank and SPD multiple times, and the charges still keep coming though. Most recently her bank declined to refund the fraudulent charge so she is going to leave this bank (US Bank, go figure) unless they reverse their decision (unlikely). Has anyone had a similar experience with this website? I’m wondering if there is there any potential here for a class action lawsuit…certainly she’s not alone in this.