UPS Shipping tips for smooth delivery
I've been noticing a few UPS-related posts over the past few days and just successfully had my package delivered in 3 days, moving fast via air and with no customs delay, so wanted to consolidate a couple tips:
- Ship in a UPS Express envelope, not a box. This is a big one! UPS Express envelopes will ship at the letter rates, which unlock lower pricing and move via air. Everything else is a "package" and is shipped by dimension/weight, and is quite a bit more expensive for air freight. A Legal size envelope will easily accommodate a documentation pack up to 1.5 inches thick or so. The UPS Store will provide you an envelope for free. Use theirs, not your own. I did have the store briefly question whether I could use the UPS Envelope with Worldwide Saver but they confirmed the answer is yes.
- Use Worldwide Saver, not UPS Standard or Worldwide Expedited. If you ship with Pirate Ship, this will be the cheapest option available when you select UPS Express Envelope as your shipping package.
- Worldwide Saver is still in UPS's faster 1-3 business day category and uses air freight.
- UPS Standard is a ground service, and seems to be taking well over a week for delivery (UPS Express envelopes also not allowed) and seems to be prone to inefficient routings. When people are complaining about packages not being scanned for days, inevitably it seems it is UPS Standard.
- Worldwide Expedited - UPS express envelopes also not allowed for this service, and it's not much cheaper anyway.
- Don't put a customs value. Mark the value as $0. This one is important. Folks are getting held up with customs brokers by declaring a value. Description = "Citizenship application documents". Quantity = 1, or the number of applications. Mine was instantly cleared. You are sending a bunch of copies. They have no value, you can just print them again.
- Put the customs invoice on the package in the little sticky Ziploc on the reverse of the UPS envelope. UPS Store has them for free. Pirate Ship generates an invoice automatically, puts the incoterms as DDU and Sale (technically means receiver pays customs fees on a purchased item), and doesn't let you edit them. I crossed out DDU on the printed copy and put DDP (delivered duty paid, means I/PirateShip will get billed for any customs fees) and crossed out SALE and put DOCUMENTS, just to be safe. Since the value is $0 anyway, I don't think it matters, plus the customs invoice is electronically stored in the label. I did not declare a customs broker nor appear to need one.
- Pirate Ship is fine. Not being able to edit the customs invoice is a little annoying (see above). But it cost around $35 for Worldwide Saver. Can't beat it -- it's a fraction of the retail price. Make sure you select UPS Express Envelope (it is the same cost whether you use the Letter or Legal envelope, so don't freak out that it says Letter).
Obviously, YMMV and you could still run into delays doing everything right -- but I've seen enough folks running into problems with one of these bullets that I thought it might be helpful to pull it all together.
Source: https://www.ups.com/us/en/support/international-tools-resources/international-shipping-services