u/netters_

▲ 2 r/24hoursupport+1 crossposts

LG OLED65C1AUB Won’t open/download apps except Netflix

Within the last 48 hours all of a sudden my LG OLED65C1AUB tv stopped worked normally. It started with HBO not loading or opening its content, and now I can’t open any app except Netflix. Things I’ve tried included:

-restarted my router
-restarted tv (via remote on/off)
-Factory reset my tv.
-changed tv location in settings from US to Canada: however, when I change it back to US I cannot accept the user agreement as it says it’s “unable to load user agreements” because a server error has occurred. When I try again it then says “Sorry but the user agreements can’t be downloaded at this time. Please check your Internet connection and try again.”
-changed a setting in my router (via my eero app) to disable ipv6
-ensured IPV6 was disabled on my tv
-Checked for TV updates (there were none available)
-I try to connect to my wifi, I seemingly do, but then when I click on something that requires wifi (like trying to click my LG profile from within the top right corner of the tv Home Screen, it tells me I’m not connected to the Internet?!)

My tv is basically unusable at this point with the exception of Netflix and I have no idea what else I can do. Please for the love of god I hope someone can help me.

EDIT: have also since tried connecting to my phone’s hotspot to no avail.

reddit.com
u/netters_ — 3 days ago