houseofmannath just ruined my onam
I ordered a saree from House of Mannath on July 15th. Order was confirmed the same day. It was a pre-booking saree, so I knew I’d have to wait, but I honestly expected some update from them.
Today is August 19th and I’ve received absolutely ZERO updates from their side.
I started messaging them last Thursday(august 13) and kept following up on WhatsApp, Instagram and email of their support team for an entire week. Finally, they replied saying the order is “in transit” but no tracking number, no courier details, no ETA. Literally nothing.
I get that pre-booking takes time, but is it really that difficult to update your customer if there’s a delay? Why do I have to chase you on three different platforms to get one line of information?
And this is especially frustrating because I’m newly married and this is my first Onam with my husband. I ordered this saree keeping that in mind, and now it’s August 19th and I still don’t even know when it’s reaching me.
Eni blouse thaykaano, vakku adikaano patilla🥲
thanks for ruining what was supposed to be a special first Onam.