u/nosix6-

▲ 1 r/macsysadmin+1 crossposts

iPhone asking for “Company Portal sign in required” after reset — been using this phone personally for 6 years

I’m really confused and stressed rn. I’ve been using this iPhone as my personal phone for around 6 years without any issue. Never had any company account, never used a Microsoft account on it, never got this screen before.

My storage was completely full because of “System Data” (around 30GB+) so I backed up my iPhone using iTunes on my Windows PC and then factory reset the phone to clean it up.

But after resetting and starting setup again, it suddenly shows:

>

and it’s asking for Microsoft Company Portal / work or school account login.

I never enrolled this phone in any company system myself. I’ve used this phone normally for years. Now I’m stuck on setup and can’t access my phone.

Things I already tried:

  • Restarting
  • Resetting again
  • Different WiFi
  • I do have my Apple ID
  • Backup exists in iTunes

Questions:

  1. How can a phone suddenly become managed after 6 years?
  2. Is there any way to remove this MDM / Company Portal thing?
  3. Could an old work/school profile have stayed hidden all these years?
  4. Is there any legit fix without the company account?

Would really appreciate help because this is my main phone and all my data/life is basically on i

reddit.com
u/nosix6- — 10 days ago