Has anyone been moved back to eToro Europe after accepting Seychelles? I can't find a single case of it happening online
...which is why I haven't accepted the Seychelles T&C popup when I open eToro.
eToro offered me a way to stay under CySEC instead. I accepted. Then they went silent.
I'm an EU citizen currently living outside the EU, which is what triggered this. My account got flagged to be moved from eToro Europe (CySEC regulated) to eToro Seychelles. Since I'm moving back to the EU soon, I asked to stay under CySEC.
Support was responsive at first. They asked for documents, I sent everything same day, and they came back offering me exactly what I wanted: stay under CySEC with limited functionality until I return to the EU. I accepted in writing in May and asked a few questions to confirm the details.
That's where it stopped. Three months later nothing has changed. My account still shows the Seychelles migration prompt, so the option was never applied. Every follow up gets the same "high volume of requests" line. My own account manager told me he can't get an answer out of them either.
Before anyone from eToro replies that my case is under review: it has been under review since May.
Here's what I think is actually going on. Whoever offered me that option didn't have the authority to deliver it. It got passed to an internal team with no process for it, and now nobody owns the case. And every user who gets tired and accepts Seychelles is one less client eToro has to cover under CySEC protections. Nobody there has any reason to fix this.
I'd like to be wrong about that. Nothing so far suggests I am.
I'm a Diamond member and I'm starting to regret choosing eToro.
So how is a client supposed to plan around an offer the company made and then stopped acknowledging?
And for anyone who's been through it: Has anyone actually made it back to eToro Europe after accepting Seychelles?