[US - MD] Leak in apartment and water damage - am I being unreasonable?
On 8/10 a substantial amount of water water began coming out of our basement ceiling. It took us 3 days of pestering property management to get maintenance to fix it - it turns out the condensate line to the AC was clogged. Eventually, maintenance came in, fixed the leak, and patched over the damaged area of the basement ceiling.
The same day, we noticed that the hardwood floor the level above where the basement leak happened was buckling and soft. We requested maintenance to come and remediate. Management has said a contractor would come on four seperate occasions but no one has come. The area of the floor that has been affected has grown over the 8 days since the leak, causing more deformity and softness due to water trapped underneath. Last night, we observed water seeping out of the floor seams. Finally, after promising someone today (no one appeared), property management appears to have scheduled someone for Thursday.
Given the number of times PM has failed to schedule someone or do repairs in a timely way, my roommates and I have grown worried. Today, I had a terse call with management about the water damage and requested repairs immediately. I cited the possibilty of mold and the chance we could escalate to tenant landlord affairs if a resolution wasn't met soon. Was I unreasonable to do this? What is the expected timeline for these sorts of repairs? Thank you.
