Ordered sale vial but processed for regular vial
So I tried to order the Pom sale tirz. I am already a patient for sermorelin and get my tirz through my clinician. So I went online, filled out the form, selected I wanted the sale vial, uploaded my script, etc. I was approved. I went and completed my order. And after I paid, I realized they had me down for a 1 month starter and NOT the sale vial. I did choose the sale vial. So I texted them and they said since I already paid and it was sent to the pharmacy, there was nothing they could do. So I asked if I could just ALSO order the sale vial. And they said they would check in with my assigned clinician and get back to me. But that was days ago. I'm worried they will sell out. Can I just go online and order it? Or does it have to be timed for when you are due for another bottle? Thanks!
Edit: I was able to just order the 40mg vial as a second/refill order. I had to sign an acknowledgement of BUD and send that back. One thing that is important to note: I did NOT do an async appt this time because I wanted to explain it. That turned out to be the right decision because at first there was confusion and the person I spoke with was going to send me another typical one month starter. So I clarified again, no I mean the 40mg BPI sale vial. Just in case it helps someone else, I'm leaving this up. Thanks to Josefa at Pom!