[QUERY] Imagine Store accepted ₹70k for my custom MacBook, waited 7 weeks, then told me Apple cancelled it only after I asked. What are my options?
On 13 May 2026, I ordered a custom MacBook Air 13" M5 (32 GB RAM, 512 GB SSD) from Imagine Store, Elante Mall, Chandigarh. The agreed price was ₹155,103 (after a 3% discount on the ₹159,900 MRP), and I paid a ₹70,000 booking amount.
I was told delivery would take 4–6 weeks (latest by 23 June).
After the delivery deadline passed, I received no update. On 2 July, I contacted Imagine Customer Support myself, and only then did the store call to tell me that Apple had cancelled my order. I had received no prior communication about the cancellation.
The same configuration now costs ₹197,900, so replacing the order would cost me much more.
I've asked Imagine for the complete order history and the reason for the cancellation.
Has anyone dealt with something similar? If they only offer to refund my ₹70,000 booking amount, what would be a fair resolution or compensation?
Or should I wait for M6 ?
Any help or advice would be helpful, Thanks !