Lucky recipient of an operational upgrade on a United codeshare with Air Canada: CPH to YUL
As stated in the title, I was flying back from Copenhagen and got the push notification about 15 minutes before boarding that I was getting upgraded from Premium Economy to Business. As I’m only Silver on Mileage Plus, and was unable to bid for any upgrades (thank you Concur), I’m assuming it happened because I was on a solo reservation. Either way, got to ride the 8 hour flight in AC Signature and it gave me the opportunity to compare AC with my previous experiences in Polaris on return transatlantic flights.
Quick opinions: Hard product: I think I like the storage in Polaris better. The little cubby is more functional and I felt like it was easier to get organized to charge my phone and watch on the way home. I found the AC signature lay-flat seat a bit easier to sleep in than Polaris. I like that the mattress pads were already on our seat so I didn’t have to ask for it. I also like that the aisle facing arm rest can be lowered allowing me to sit cross legged or stretched out depending on what’s most comfortable at the time. The massage function is cute but doesn’t really do anything. The tv monitor was a nicer look on AC too.
Soft product: Wine selection in Polaris is better, mid flight snacks in the galley are better, and sundae cart is 💯. For AC Signature, dinner and lunch dishes are way better. Lunch came with a small box of fancy Danish chocolates which was a nice touch paying homage to our departure point. My only complaint is AC served us this beautiful asparagus with the hot appetizer. While delicious, >!the business class bathroom reeked of asparagus for the rest of the flight.!< Amenity kits were about a draw as they both come with standard eye mask, socks, lotion, toothbrush, etc.
Overall, a very nice unexpected experience on the way home, that will likely never happen again.