Anyone had their energy company refuse a switch when massive credit involved
Currently with OVO energy and got nowhere with either reducing monthly payment or refunding over£1000 credit- bill is currently £300 a month. Decided to make switch to EDF fixed tariff £210 per month, this was on 29th Sept before tariff change on Oct 1st. Just got email from gocompare to say that the switch was cancelled and as its Saturday afternoon of course you cannot speak to anyone and none of the previously lower tariffs are available. Does this seem somewhat shady to anyone else?