Toy car hit my brand-new LG G5 (77”). Tiny dark mark now shows on solid colors — permanent OLED damage, and will it spread?
A few weeks into owning an LG OLED G5 77” and I found a tiny mark on the screen. I’m fairly sure my 6-year-old tapped it with a metal toy car.
Here’s what I’ve checked so far. On a black screen under raking light it looks like a small bright, slightly raised scratch. It does not wipe off at all — I tried a dry microfiber, then distilled water, then screen-cleaning fluid, and nothing changed. The telling part: on full-screen solid red and blue, the spot stays dark, with a few subpixels clearly not emitting (photos attached — black with side light, plus the red and blue fields). The subpixels all around it look intact, no black blotch or halo, at least so far.
So it looks like the impact reached the emissive layer, not just the outer glass or coating. My questions: does this read as permanent panel damage to you, or could it still somehow be surface-level? My main worry is whether a small impact spot like this can spread over time on OLED — encapsulation breach, moisture ingress — or whether these usually stay stable. And beyond just monitoring it, is there anything actually worth doing? I already know accidental damage isn’t covered and that a panel swap costs as much as the TV.
At normal viewing distance it’s completely invisible — it only shows with my nose on the panel. I’m just trying to understand what to expect long-term. Thanks.