Unprofessional Researcher
Really unpleasant experience with a researcher and want to vent while also seeking advice on what to do next.
Mission was given and accepted on 6/16, and consisted of 28 activities, each with 3-6 videos that needed to be recorded, apps downloaded and deleted multiples times. Some videos needed me to borrow another phone to download apps and the phone with dscout app on to record the UX. Payout was initially $100 and we were given ~30hrs to complete all of this.
Obviously I’m not the only one who found this appalling because soon after they followed up and said they extended the timeline to 3 days and increased the payout to $150.
Honestly completing all of this took upwards of 10hrs. Which I rushed to complete before the 6/20 deadline.
2 weeks later, I was still not paid out. Researcher messaged me and gave me vague feedback that “some videos did not capture right content”. And gives me 48hrs to complete it.
When I asked which video specifically, they said they’ll get back to me during office hours tomorrow 7/3, and since it’s a holiday weekend, they can give me until Monday morning to resubmit everything requested.
All this to say that this is terribly unprofessional. Is there anything we can do to file a complaint? Is this normal?!
Edit: they finally paid out after I threatened to report them