u/purplediva324

For months now I have struggled with hitting certain metrics at my company. They keep raising the bar and I feel the metrics are just unrealistic. I’m not focused on doing my job and what’s best for the customer but just hitting these damn metrics.

Most recently has been our companies new focus on 2 hour contacts on new claims. I understand the sentiment. But they expect you to call on new claims you get before your office hours end. So if you are off at 5pm you are expected to call on that claim even if it came to you at 4:59. The argument is because we are salaried, you can stay after your scheduled office hours.

Well if I’m salaried that means I can get to work late and leave early ??? Nope. Wrong. You are expected to be available during your office hours.

I’m sorry but I am not sticking around just to call on new claims at the end of my shift. I have a life and things to do outside of work. Sometimes I literally can not stay any longer. I think this is such a ridiculous expectation. It used to be if a claim came in the last 30 mins of your shift you did not have to call out which I think is much more reasonable.

I know I’m not the only one no longer craving alcohol. I have still been drinking socially but I think it’s time I give it up. Every time I try to drink it makes me feel terrible. Headaches or even nausea. And I don’t even feel that drunk/tipsy feeling anymore. If I do it comes and goes quickly. It’s not even worth drinking.

With that being said. Has anyone tried replacing alcohol with a nonalcoholic alternatives ? Like drinks with nootropics or supplements, etc.

Ideally going for something that gives you some sort of “feeling” but will also accept any that just taste good.

Obviously I can replace with just mocktails but still

I may give THC drinks or gummies a try but unfortunately that’s never been my thing. Just makes me sleepy :/

27F 5’3 SW: 160 CW: 152.6

I’m 2 weeks into my second month on the 1.5mg. My provider chose another month on 1.5mg since I had really good progress in the first month. But now I feel like the effects have completely gone away. It’s so much easier to overeat or snack. I haven’t made any progress in 2 weeks now. I’m basically eating at maintenance

And I will have another 2 weeks before I van up my dose. Ultimately it’s fine as long as I stay where I am and don’t go back up in weight. But still it sucks I should have just went up to the 4mg.

Liability adjuster. Only been at this for 4 years. But I’m already so over it and don’t even care anymore.

I’m still a high performer. A couple years ago was top of my team for metrics and involvement/development. But after my last year end performance review and getting a middle of the road score and therefore raise. I don’t see why I should try so hard, when I can try less. Do a shitty job and still get the same raise and rating.

And it’s always more, more, more that management expects from us. Remember all the state specifics and compliance, remember to document XYZ, 123, ABC, etc etc. contact customers within 2 hours and everyday after. Answer 60% of your inbound calls. But only have a pending of 15. But also do an air tight investigation and have a 5 star file. And be nice to the customer even when they’re assholes or idiots. Go the extra mile and build rapport and ask them about their lives while youre trying to investigate their damn claim.

I’ve had some less than spectacular claims recently and I could give a shit. I want to tell my manager that honestly, by the way, I actually don’t care about any of this. But I can’t do that or else it looks bad, obviously.

I want a different job so bad, but it’s so hard to get another role at my company, at least quickly.

Anyways just wanted to rant. Feel free to commiserate below.