4:00am. Vacant apartment above us is flooding. 24/7 emergency maintenance won’t respond to us or to the fire department.
Update: 7:15. They finally called me back three hours later sounding sleepy and unbothered.
Awoken this morning at 4:00am to flooding coming from the vacant apartment above us. You could put your ear up to the door and hear it in the apartment. It’s so bad it’s coming into the living room and bedrooms from the bathroom. Emergency maintenance is an AI powered voicemail that just calls me back and says, “We have received your report of flooding. Please try to contain the flooding with buckets until we arrive.” That was an hour and a half ago.
Called the fire department because the fire alarm is intermittently going off. They determined that there was not a fire and it was not the sprinklers so they turned off the water to the whole building. Maintenance won’t respond to the fire department either.
One of the firefighters said this has happened in three other buildings in our complex. They also said they are aware maintenance here is sketchy.