u/raphaeladidas

Weirdness with an Amazon disc return--has anyone else seen anything like this? (I realize this may be OT enough to be removed.)

I ordered Shout's first Herzog collection and it came obviously used--no shrinkwrap and the cardboard case was slightly damaged in three places. The discs seemed okay, but I wasn't about to test every one, and I was annoyed they'd sent a used item in the first place so I started a return.

First, they didn't offer the option to replace with the exact same item, even though they still have it in stock. I was offered an exchange for a different item from two lists --one based on my browsing history and the other on my wish lists.

Then, when I chose a refund, it offered me Whole Foods, Sheetz (?) and Rent-a-Center (???) as the free drop off locations. UPS Store cost $1.00. The UPS Store is far more convenient so I chose that and it tried to push me to choose one of the free options.

I don't think I've ever done a return of an in-stock item and not been offered an exact replacement, and I've DEFINITELY never been charged a dollar (or anything) to drop off at a UPS Store. Is this UPS Store charge a new thing or have I just never encountered it before? I think I vaguely remember Sheetz taking Amazon returns, but I don't remember it being an option for me before. And Rent-a-Center? I could have even sworn that company still existed.

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u/raphaeladidas — 1 day ago

If you think you missed out on the Speed Racer steelbook or your pre-order is greatly delayed/stagnant, check your local Barnes & Noble.

Mine had at least one copy (I went there to buy the Pusher trilogy 4K for 40% off, so I didn't check around to see how deep they went on it). I checked the website and my other local store also seemed to have copies.

EDIT: The Pusher trilogy deal is likely a store-specific one, so don't get your hopes up about that, but it doesn't hurt to check.

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u/raphaeladidas — 3 days ago