u/rev0ltingy0uth

I (30f) feel so alone in this and I just need to vent.

My mom's cancer has come back for the 3rd time in 4 years, but this time it has spread to her brain. She's only 60 years old. I'm an only child and my mom is my best friend.

She found out maybe 3-4 weeks ago, and within that time she has lost weight, can't walk on her own, her eyes won't close at the same time, she can't see/hear the same, and can't form sentences. 3-4 weeks ago, my mom was stronger than my dad and was sharp with 20/20 vision. She had to pause chemo to do radiation for the brain cancer, and then had to pause radiation because she was hospitalized.

Seeing this progression happen so quickly has been terrifying. She's calling out for her mom (who has been gone for almost 15 years) she's crying all the time. She's screaming in pain. She doesn't want to eat.

Besides all of the emotional turmoil I'm going through, my dad is putting a lot of additional stress on me to "step up". I live an hour away, am financially struggling, but do what I can when I can. I work all week and just started a new job. Gas is outrageous. I'm doing what I can.

But. Every. Day. I'm getting called/texted about what I need to be doing, I need to step up, I need to make a GoFundMe or contact the news for my mom. Just hounding me with these lavish ideas or picking on me for not doing enough. I never get a second to process my feelings or cry or be angry or break something or journal or anything. I either have to work or placate my dad.

I feel so alone dealing with this. My friends don't want to hear me talk about this, I don't have a romantic partner who I can be vulnerable with, obviously I don't have siblings that can share any of this emotional weight with me. I just feel like I'm drowning in my feelings and constantly expected to do more.

Hi there. So I will start off by saying I understand I made a mistake, but Stubhub completely dropped the ball and is now refusing to help me.

I sold my first ever tickets on Stubhub last July (I sold them for cheaper than I got them, I don't know why I feel compelled to say that). Since it was my first time selling, I had to input all of my bank information. I have big thumbs and stupid long nails so I didn't realize I'd typed my bank information in wrong - by one number. The last number of my bank account was one number off.

So the show comes and goes and I never got paid. I reached out in early August about my payment, and was told the payment was deposited on August 2nd. This is when I realized the typo and the error. Immediately I start panicking and worrying I'll never get this money back. The Stubhub customer service representative reassures me it happens "all the time", it's "an easy problem to solve", and "I'll get my money asap."

I had to provide bank statements showing my correct bank account and to prove I didn't get paid - I sent them the info, no problem. They said it would take about 30 business days to handle, which made sense since it is a big problem and I understand it'll require sometime.

Well 30 days turns into 90, and I never heard back. I kept following up, calling and chatting with an agent in their 24/7 chat, but I kept hearing "we've re-escalated the issue, give us 3/5/14 business days." Well December comes and goes, still nothing. I've had tons of family stuff going on so kind of forgot about it, but was actively checking my email - still nothing.

Until yesterday. I reached back out and told them they still never resolved this issue and I never heard back. I talked to 3 different people, one who was unhelpful, the other said they had no clue what I was talking about, and the third who said they'll "re-escalate the issue."

Today I called back - apparently in January they "closed the investigation" and decided I needed to talk to my bank. After all this time, that's the conclusion? And also - they never sent me any notice of a closure of the investigation or anything.

SOOO I call my bank - because Stubhub waited so long to resolve this and give me the payment ID number for the transaction, my bank now can't do anything.

SOOOO I CALL STUBHUB BACK, have to explain the situation to 3 different people, only for the last person to cut me off and say "I don't know why anyone else would tell you we'll handle it when this was always a problem for your bank. We won't be distributing anymore funds."

Because of one small mistake I made, that I called out almost a year ago, that Stubhub swore they'd handle and fix, I lost out on money for these tickets.

Like I said, I know it's my fault. A lesson learned. But for Stubhub to completely run me around like this and then ultimately not help and tell me "sorry, you're SOL" really makes me never want to use this platform again.