u/sahaksg

I'm looking for an experienced engineer or engineering team to design and develop an autonomous ocean surface vehicle (USV) similar to Saildrone.

The platform will be used for ocean monitoring and carbon dioxide research, with a target deployment of up to six months. It should operate autonomously, use renewable energy (wind and/or solar), support satellite communications, and integrate environmental sensors.

This is a funded, professional project—not a hobby build.

If you have experience with USVs, marine robotics, autonomous systems, or know someone who does, I'd appreciate any recommendations. Please comment or send me a DM.

Thanks!

We are developing an autonomous ocean-monitoring device for long-term deployment (up to six months) to support research into a promising method of ocean-based CO₂ sequestration. The platform will operate autonomously, be remotely managed via satellite communications, run on renewable energy (solar and/or wind), maintain position in a harsh marine environment, and continuously report carbon dioxide and wind data.

Do you know a specialist with relevant experience who could advise or consult on this project?

Hey Interested Agencies!

An e-Commerce company is looking for a Call Agency (Customer Support Team), based in Southeast Asia (preferably in Philippines).

Overview
we are seeking a dedicated Call Agency team consisting of full-time agents who are fluent in English and capable of managing customer interactions around the clock. This team will serve as the frontline support for handling inquiries related to subscriptions, orders, and product issues.

Key Responsibilities

• Manage inbound customer calls 24/7
• Assist customers with subscription management, order inquiries, and product-related concerns
• Provide clear, professional, and empathetic communication at all times
• Troubleshoot and resolve customer issues efficiently
• Escalate complex cases to the appropriate internal teams when necessary
• Maintain accurate records of customer interactions

Requirements

• Fluency in spoken and written English
• Availability for full-time, shift-based work (including nights and weekends)
• Strong communication and problem-solving skills
• Ability to handle high call volumes in a fast-paced environment

Nice to Have

• Prior experience in sales or customer-facing roles
• Experience working in a call center or support environment

Goals
Deliver a seamless, reliable, and high-quality customer phone support experience 24/7.

FAQ

1. What's the number of support tickets/month? - For call center it's about 2000 to 2500 calls a month.
2. Fully automated AI-agent interactions? - Ideally would rather have humans’ vs AI.
3. What's the desired q-ty of human agents? - Quantity of human agents dedicated to us I think would be around 5-6.
4. e-commerce is Shopify? - It’d be around Shopify (e-commerce).
5. Channels: Live chat, email, Social? – Only inbound phone calls as our email customer service we have a team for emails.
6. The agent training: is 1 week enough? - In theory yeah one week should be enough
7. Shopify/CRM: Will access be provided to agents? - Yes and we do have another CRM they'd need to use to process refunds/cancel subscriptions.
8. What type of products are on e-commerce? - Bible studies, and other complimentary accessories.
9. The inbound calls will be from private subscribers or companies/enterprises? - Will be from subscribers as we're a DTC e-commerce company.
10. Do you have 3rd party software available so the team will contact you in case the escalation request arrives? - In terms of escalations it really depends, but we have a set criteria where if it gets too escalated for a certain amount of value then yeah it'd be forwarded to our email team where they can handle it. In theory after some training they can handle those though ideally.
11. Is it acceptable if the agent team has their own call management solution? - Yes, we'd prefer that actually rather than in-housing the entire call-team right this second. So an agency or call management that already has a team with experience is ideal.

Apply here

Hey Interested Agencies!

An e-Commerce company is looking for a Call Agency (Customer Support Team), based in Southeast Asia.

Overview
We are seeking a dedicated Call Agency team consisting of full-time agents who are fluent in English and capable of managing customer interactions around the clock. This team will serve as the frontline support for handling inquiries related to subscriptions, orders, and product issues.

Key Responsibilities

• Manage inbound customer calls 24/7
• Assist customers with subscription management, order inquiries, and product-related concerns
• Provide clear, professional, and empathetic communication at all times
• Troubleshoot and resolve customer issues efficiently
• Escalate complex cases to the appropriate internal teams when necessary
• Maintain accurate records of customer interactions

Requirements

• Fluency in spoken and written English
• Availability for full-time, shift-based work (including nights and weekends)
• Strong communication and problem-solving skills
• Ability to handle high call volumes in a fast-paced environment

Nice to Have

• Prior experience in sales or customer-facing roles
• Experience working in a call center or support environment

Goal:

• Deliver a seamless, reliable, and high-quality customer phone support experience 24/7.

FAQ:

1. What's the number of support tickets/month? - For call center it's about 2000 to 2500 calls a month.
2. Fully automated AI-agent interactions? - Ideally would rather have humans vs AI.
3. What's the desired q-ty of human agents? - Quantity of human agents dedicated to us would be around 5-6.
4. E-commerce is Shopify ? - Yes e-commerce Shopify.
5. Channels: Live chat, email, Social ? - Only phone calls as our email customer service we have a team for emails.

Some stats for reference.

• Roughly 70 to 110 calls per day.
• Sometimes up to 3 concurrent callers on the line
• Around 80-85% of call tickets are mostly relating to subscriptions and about remaining 10-15% is delays or other misc.

Please check the full description here

Hey Interested Agencies!

An e-Commerce company is looking for a Call Agency (Customer Support Team), based in Southeast Asia.

Overview
We are seeking a dedicated Call Agency team consisting of full-time agents who are fluent in English and capable of managing customer interactions around the clock. This team will serve as the frontline support for handling inquiries related to subscriptions, orders, and product issues.

Key Responsibilities

• Manage inbound customer calls 24/7
• Assist customers with subscription management, order inquiries, and product-related concerns
• Provide clear, professional, and empathetic communication at all times
• Troubleshoot and resolve customer issues efficiently
• Escalate complex cases to the appropriate internal teams when necessary
• Maintain accurate records of customer interactions

Requirements

• Fluency in spoken and written English
• Availability for full-time, shift-based work (including nights and weekends)
• Strong communication and problem-solving skills
• Ability to handle high call volumes in a fast-paced environment

Nice to Have

• Prior experience in sales or customer-facing roles
• Experience working in a call center or support environment

Goal:

• Deliver a seamless, reliable, and high-quality customer phone support experience 24/7.

FAQ:

1. What's the number of support tickets/month? - For call center it's about 2000 to 2500 calls a month.
2. Fully automated AI-agent interactions? - Ideally would rather have humans vs AI.
3. What's the desired q-ty of human agents? - Quantity of human agents dedicated to us would be around 5-6.
4. E-commerce is Shopify ? - Yes e-commerce Shopify.
5. Channels: Live chat, email, Social ? - Only phone calls as our email customer service we have a team for emails.

Some stats for reference.

• Roughly 70 to 110 calls per day.
• Sometimes up to 3 concurrent callers on the line
• Around 80-85% of call tickets are mostly relating to subscriptions and about remaining 10-15% is delays or other misc.

Please DM me.