Hello, I have been trying to recover my Outlook account for several months. I no longer have access to my old phone number, and when I tried to update it, my account was flagged for suspicious activity.
I have an Outlook account that I have been using for a long time, and it contains very important work-related emails. Unfortunately, I no longer have access to my old phone number. When I tried to update my security information, Microsoft flagged my account for "suspicious activity" and forced me into the account verification process.
I have completed the recovery form multiple times over the past several months, but nothing has been resolved. I can provide detailed information about the account, including previous passwords, contacts, email history, and any other information necessary to prove that I am the legitimate owner.
What I don't understand is why there seems to be no way to have a real person review my case. My work has been seriously affected because I have lost access to important accounts and communications. This situation has caused significant inconvenience and financial loss.
I am respectfully requesting that my case be reviewed by a human support agent instead of relying solely on the automated recovery system. Please let me know what additional information I can provide to verify my ownership and regain access to my account.
I sincerely hope someone can finally help resolve this issue.
Thank you.