FREE TIER VM TERMINATED. WHAT I DID TO RECOVER MY INSTANCE!
My website went down, my discord bot went down, I go to Bitvise SSH to connect and see what's going on, and oh god, then it hits..... Connection failed?? I rush to Oracle to face with the disaster. Now I start to panick a little bit, what about the data on my machine? What about the SQL records that I was running? How could I have missed the email? I scroll down to 4 august and see nothing from Oracle, but when I search it pops up. Oh well, too late for that now.
I went straight to instances, tried to downgrade OCPU and Memory to be within the limits with hope to be able to start up my machine again.. But no, not so simple. Tried to contact support but couldn't get anything else than a bot asking for more and more irrelevant information.
At this point, I decided it's time for the one thing I have been avoiding to do. switch to PAYG. depo'd 100€ on my Revolut and upgraded to PAYG. The wait is on...
Now it's time to wait, wait and wait. I play some games, time passes, I refresh, same pop-up, and not knowing if it's even gonna work or not, but this is my last hope.
I'm writing this post as I wait, and as of now 1H passed and my upgrade is still in progress. I hope that it works :/
OMG ok I just looked it up and it can take a day or two to upgrade. damn I was hoping to get this straight ASAP :(
WE'RE BACK! Now I just downgrade my machine and I'm good to go! Continueing free foverer!!
OK I'm Back!!! After 1.5H the upgrade is successfull.AND THERE WE HAVE IT.
AND YESS EVERYTHING IN MY VM IS STILL THERE WOOHOOOOO
Just docker compose upped and i'm good to go again.
Good luck folks! Be quick i don't know how much time there is to do this
UPDATE Hey guys! So after doing all of the above and thinking everything is fine, the server went down again.
Contacting support was a hell as as you get auto disconnected after x amount of times. I tried in the morning and there were 2 people in queue so I finally got in.
Important notes!!!
- YOU HAVE TIME UNTIL 24 AUGUST
- You need to create a SR (Service request) technical support ticket requesting your VM to be re-enabled. The submission date matters, not the ticket resolved date
If you are unable to create a support account, you need to go to https://support.oracle.com/signin and click on the chat box on the bottom and connect to a live agent, this went instant for me so I'm guessing it's easier. There you need to tell them that you try to create a SR but you get prompted to create a support account and that it fails. They will create an internal ticket for you to get it fixed. On their end it's also on high prio as they're aware a lot of ppl will contact them about this.
Once the support account is fixed, create a SR for your account and just wait.
Make sure to create the SR BEFORE 24 AUGUST OR YOU LOSE ACCESS COMPLETELY!!!!
UPDATE 2 So I just contacted support again after @tazidz his reaction stating that he didnt have to create an SR and that it was sloved in the live chat. I did the same and now it worked!
For the ones not being able to connect to live chat, I tried around 09:30 Belgium time and i was first in queue. When going in early you can connect to an agent!
