Earlier today I had a free account that was stopped and disabled.
I upgraded to PAYG, which after a few hours succeeded and my instance auto restarted.
A couple hours later my instance is once again stopped and disabled.
Anyone else have this issue?
Sadly, I’m one of those affected. I also wasn’t able to switch my account to PAYG. I contacted support to ask why, and instead my account was closed. Honestly, that decision really surprised me.
But this isn’t a complaint or a hate post. Quite the opposite. I’m genuinely grateful to everyone who made it possible for us to use such a generous, powerful and reliable service.
I don’t know if Larry Ellison had anything to do with it personally, but just in case - thank you, Larry.
For people like me, it was a chance to get hands on experience with enterprise-level cloud infrastructure and all kinds of other services completely free of charge. To learn, experiment and just see what was possible. For a poor student like I was when I discovered this service, that was priceless.
I doubt anyone at Oracle will ever see this, but I hope people will think twice before blaming Oracle for what happened. The real problem is the people who abused the service and pushed Oracle into having to take such drastic measures.
Whatever happens next, I’ll remember this service with gratitude. It gave a lot of ppl an opportunity they probably wouldn’t have had otherwise.
Former Oracle employee for 8 years. Don't mess around with Oracle, they absolutely do not care about your free tier projects. Don't even mess around the free tier, just go straight to PAYG or Cloud Credits. Pay the money, get a contract, get legit.
Oracle considers any contract under $1,000,000 hardly worth attention, and won't assign it a manager. $10,000,000 and you might get a manager and quarterly review. $25,000,000, and they'll play ball with you and keep on the right side of the support dead zone.
The pedigree of this company is nothing like Amazon, Google, or Microsoft, so don't expect good support or communication. I develop 100% on OCI, but I know what I'm dealing with, so just spreading the word on how keep your stuff.
My website went down, my discord bot went down, I go to Bitvise SSH to connect and see what's going on, and oh god, then it hits..... Connection failed?? I rush to Oracle to face with the disaster. Now I start to panick a little bit, what about the data on my machine? What about the SQL records that I was running? How could I have missed the email? I scroll down to 4 august and see nothing from Oracle, but when I search it pops up. Oh well, too late for that now.
I went straight to instances, tried to downgrade OCPU and Memory to be within the limits with hope to be able to start up my machine again.. But no, not so simple. Tried to contact support but couldn't get anything else than a bot asking for more and more irrelevant information.
At this point, I decided it's time for the one thing I have been avoiding to do. switch to PAYG. depo'd 100€ on my Revolut and upgraded to PAYG. The wait is on...
Now it's time to wait, wait and wait. I play some games, time passes, I refresh, same pop-up, and not knowing if it's even gonna work or not, but this is my last hope.
I'm writing this post as I wait, and as of now 1H passed and my upgrade is still in progress. I hope that it works :/
OMG ok I just looked it up and it can take a day or two to upgrade. damn I was hoping to get this straight ASAP :(
WE'RE BACK! Now I just downgrade my machine and I'm good to go! Continueing free foverer!!
OK I'm Back!!! After 1.5H the upgrade is successfull.AND THERE WE HAVE IT.
AND YESS EVERYTHING IN MY VM IS STILL THERE WOOHOOOOO
Just docker compose upped and i'm good to go again.
Good luck folks! Be quick i don't know how much time there is to do this
I forgot to downgrade in time but I see other posts that did downgrade get stopped anyways. Support says I have to upgrade my account to PAYG in order to downgrade or start my instance again. Just wondering if it is safe to do so? I live in the United States and have a credit card but I heard that they periodically charge you and I'm worried that I forget to replace my card if it expires in 2030. Also, I heard you can get hit with large invoices if you set it up incorrectly.
Facing the same kind of issues as other people since today and the change of free tier ressources
Based on recommandations, I tried to upgrade to PAYG but for some reasons it cannot get through the process, at first glance there is a issue with my address but I can’t modify it
I managed to get someone via the chat but he , what kind of support is this ?
What the hell oracle …
I see you are allowed up to 200GB for free tier instances, however I am unsure exactly how to add this storage to my instance. I am PAYG so I still get the original instance limits.
When I select "Specify a custom boot volume size and performance" setting and set the boot volume to 200GB and boot volume performance to 120VPU, the estimated cost says it is $60.15/month. I know that the estimated cost is bugged but I want to be sure for this amount of money.
Do I need to use the "Block Volumes" section and attach 3 50GB block volumes?
I was unable to downgrade my 4 OCPU / 24 GB Free Tier A1 compute instance before August 18th. After the instance was disabled today, I upgraded my account to Pay As You Go (PAYG) and resized the instance down to 2 OCPUs / 12 GB. It worked for a few hours, but then stopped and became disabled again.
Has anyone reached out to customer support about this?
My free tier instance of 4 cores 24GB of ram has just been disabled and cannot be started anymore.
Anyone else?
> Go to the Boot volumes list
https://cloud.oracle.com/block-storage/boot-volumes
> Make a clone of the banned instance.
> Then, on the copy, the "Create instance " option will be available.
Preferably, make a paid one (over the free tier params).
You're ready to SSH into and back up all the data!
I have seen people crying on the internet today about this. I quickly created a snapshot am i going to get cooked?
The free tier accounts limit reduced from 4 CPU + 24GB RAM to 2 CPU + 12GB RAM
What about Pay-Go accounts? they also limited? or still on the old limit?
Ok let’s say my instance is still there but says stopped and I can’t start it, is there a way I can just backup and download all the files on there to my local machine?
Pls help
My Always Free tier VM instance was removed from my account today.
Interestingly, even though shape was 4/24, it was off for all of August - so even if you're not past your usage limit for the month, you will be affected if your shape is 4/24.
I did have my VM instance in my account still this morning, but then I pushed a PAYG tier upgrade and by the time it was completed, the VM had dropped from my account (maybe about an hour or so).
It's a shame that I lost the 4/24 (because I dont believe new instances retain these limits), but I was barely using mine and won't feel the pain of the change.
But yep! It's beginning, and I'm sure we'll see more posts on this subreddit over the coming week!
Thought I'd throw up this datapoint before the flood of questions / complaints come in!
Editing to add:
Title: OCI PAYG $100 hold not refunded after 5 days
I upgraded my OCI Free Tier account to PAYG on Aug 13 using an SBI Visa International Debit Card.
Oracle authorized ₹10,535 (~$100), but today (Aug 18) the amount hasn't been returned to my account.
Has anyone using SBI experienced this? How long did it take for the $100 authorization to be released?
Years ago I created my account into my home country now I have moved into another country and I want to upgrade to PAYG because I want to keep my 4 OCPU. But I can’t change country to add my new Credit Card. Support doesn’t help anything is any type of email or something else
Que hacen ante está situación?
La empresa tiene una tabla donde durante años se guardo la información de dónde se logueo el cliente digamos 15 años está tiene almenos 25 millones de registros y hace 7 anos se guarda la geolocalización de cliente, solo latitud y longitud separadas por comas y desgraciadamente los "dev" que diseñaron eso no homologaron los dispositivos tienes web , iOS , Android y Huawei y almenos 2 diferentes proveedores de geolocalización ( play services google y iOS su proveedor) por tanto Talvez difieran en la precisión de el requerimiento "traducción a direcciones reales ( municipio, país, cp)" todo esto de manera local sin usar reverse geocoding en la nube ( costos , confidencialidad, etc) bueno por ahora solo plateare un problema ....
Digamos que ya tienen una tabla con la que pueden cruzar con la tabla bitácora de login y hacer la traducción y estos campos tienen un ID y su respectiva localidad en texto y esa traducción desean guardarla en la tabla bitácora "la dirección en texto " y el problema es este 25 millones de registros pueden pesar cientos de gigas o terabytes y agregar la descripción de esos capos en la tabla bitácora aumenta en tamaño de esa tabla dependiendo el detalle de traducción y sobre todo procesar 25 millones de registros el costo de escritura de esos nuevos capos en disco y uso de procesador por parte del algoritmo de traducción ya que hace validaciones "semi complejas" para filtrar datos que talvez puede tener basura o buscar lat y lng invalida y procesar el vector geométrico y centroide de almenos 5 km de precisión es sumamente costosa puede llevar hasta años procesar está información.... Que me recomiendan hacer para que almenos procede un millón de registros en almenos 40 minutos o una hora? Esos expertos en Oracle y db que recomiendan?
Hi experts
I am baby sitting Oracle ESS job console for the team. I feel like checking every morning, is there an AI Agent which can find the error and redirect to right team without even me opening any console?
Manually I do all this !
Anyone facing similar pain?
