u/shishkebab25

Has anyone had this happen to them. I know Westjet has changed the rules for the free check bag that has to be booked using the card and third party bookings tend to not do that. I travelled from yyc to cdmx and was told I am not eligible for free check bag because using third party.
I check in for my return flight from CDMX and during check in it says I get free check bag because I used my RBC card.
Has any one experienced this before? Can I get refunded for the bag I paid on the way from yyc.
Pretty annoying how Westjet has been operating with this policy, back in Feb they just gave me the free check in when I went to counter.