r/westjet

Hi everyone,

Today I found out that because I have an RBC Visa, I am ineligible for any promotional offers on any other RBC Mastercard's or Visa's. New cardholder to them means not just the Westjet one, but any RBC Credit Card product. So I am losing out on all my welcome bonuses for the World Elite card I just received. I already spent $2,500 trying to meet the 3 month intro target.

Normally I read the T&A to catch this sort of thing, but I was signing up the night of the promo ending and decided to go through with it thinking others had stated they had no issue doubling up, so I didn't need to be diligent here. My mistake.

Am I really out of luck here?? Did I just sign up at the worst time possible? I don't even use the Visa and it has been sitting unused for 7 months now. I was debating cancelling it anyways. This really stings if this truly is a "too bad so sad" situation.

Anyone have experience with this?

I’ve got a portable fan that is also a flashlight and can be used as a portable charger. I do have another portable charger that is specifically meant for charging stuff.

The westjet restrictions say you can only bring one portable charger per person. Would this portable fan thing count towards that or could it be classified as a rechargeable battery powered device? Would I be able to take both on?

Hoping someone can give me some clarification on Westjet’s vape policy. I know it states there’s a limit of one E-cigarette per person but does that include cannabis vapes? What I’m bringing is well with the 30g legal limit but it doesn’t state if cannabis vapes fall under E-cigarettes or not. Any insight will be greatly appreciated

After booking our flight I wanted to purchase extended comfort seats, but the flight is only 3 months out and those seats were all sold out except for a couple of singles. So instead I purchased Exit Row seats for our outgoing leg and extended comfort seats for our return leg.

Sometimes people will change plans and cancel their tickets freeing up those extended comfort seats. If those seats become available does WestJet only charge the price difference or do I have to buy those seats at full price?

I am pretty sure I need to pay full price and the airline keeps the money from the first set of seats and resells them.

Is it cheaper to ask at the airport to upgrade or should i pay ahead of time?

Going calgary to paris and im over 6ft

I'm taking my kids (6 and 8) Halifax to Amsterdam on a red eye, and didn't realize they'll be on their own in premium economy (if it's 2x2) with me across the aisle. Any parents on the thread have this experience? I'm worried about them sleeping on their own but also don't want to go back to economy I guess.

I think they are going to need more than 42 extra seats per flight...

Thought we could try keeping an updated list of food offerings at the Elevation Lounge for the community.

I don’t have much travel coming up, so this would have to be a community effort to keep things up to date, and it would be much appreciated if you could comment with updated offerings as the menu rotates!

Current menu (as of Jun 30/26)

Appetizers:
Tomato soup - A classic soup made from ripe sweet tomatoes, tomato paste, celery, carrot, inoins, garlic, spices and herbs with optional Crostini.

Corn dog - A take on Stampede's favourite mini corn dog, with optional mustard sauce

Poutine - A French-Canadian favourite. Traditionally consists of crispy golden fries, squeaky cheese curds, topped with warm brown gravy.

Mains:
Beef burger - A house-made fresh Alberta beef burger patty, cooked to well done perfection and served on a toasted brioche bun, lettuce, tomato, onions, pickles and burger sauce. Served with fries on the side.

Black bean veggie burger - A locally source veggie burger containing black beans, soy protein, roasted corn, peppers, potatoes, onion, tomatoes and spices. Served on a toasted brioche bun, lettuce, tomato, onions, pickles and burger sauce.

Cheese tortellini with mushroom sauce - A locally sourced cheese tortellini mixed with house made creamy mushroom sauce, garnished with parmesan cheese and chopped parsley.

Summer roasted salad bowl - Fresh shredded lettuce topped with lemon quinoa, chickpeas, roasted red peppers, beets, apricots, roasted pumpkin seeds and balsamic dressing.

Desserts:
Cinnamon sugar donut - A Calgary stampede popular cinnamon and sugar coasted donut.

Ice cream sandwich - A locally sourced cream vanilla ice cream sandwich between two soft chocolate wafers.

Raspberry sorbet - A locally sourced sweet and refreshing raspberry sorbet treat for your palate.

We’re flying Canada to Scotland next week with our infant son. We purchased a seat for him so his car seat will be on board with us, not gate-checked.

Our baby gear:
• Car seat (on board)
• Stroller (carry-on sized)
• Travel bassinet (pack-and-play style)

My understanding is that Westjet allow two free gate-checked baby items, but since the car seat travels on board, it still counts as one of our two — leaving the bassinet as a third piece.

Has anyone dealt with an extra piece of baby gear before? If so, was the airline flexible with a reduced / no cost, or did they charge full checked-bag rates?

Side note: since the stroller is carry-on sized and our son has his own ticket, I’m wondering if I could count it as his unused carry-on, then use our two free baby-item allowances for the car seat and bassinet. Has anyone tried this?

Anyone know why row 4 extended comfort seats on the 737-800 and Max 8 are $10 more then row 5? Thanks

the last 2 flights I took in May they didn’t have the prosecco in the gold bottles. I am not sure if they were out of it’s was discontinued. does anyone who has flown recently happen to know?

I did see this on the website but the bottle is a different colour so I’m not sure if it’s the same? Millesimato Brut (Italy)

I made a bid for a premium seat upgrade. It is now less than 73 hours before my flight and I’ve been outbid. I also put in a back up bid for extended comfort and I’m wondering when does that get confirmed (or denied)? Shouldn’t I know by now? FYI - current asking price for extended comfort is $215 and I bid $200. The communications only make it sound like I was outbid for premium. I feel left hanging regarding what’s happening with extended comfort.

When I flew London to Calgary in January, I was kindly gifted the seat selection voucher from someone in this group. which got me the extended comfort seat. Now I did enjoy sitting in them seats but I do not have any experience sitting in the none extended comfort seats? Is it worth me doing an upgrade on my seat and choosing the extended comfort? If anyone has had experience flying EC and normal seats, which do you prefer? Thankfully it’s only one way for me this time as I am moving to Canada! Appreciate any advice thanks!

Edit: resolved. Thank you to all those who genuinely tried to help. The resolution was WestJet's baggage contracting firm. Not WestJet. Not United. A worker for AGI called my wife and gave her a personal cell, one of us will drive to pick up the bag when she's back at work Sunday. This is a complicated issue, and so far I haven't been able to get any real help or answers (With the exception of Karen at the Delta lost bag desk at O’Hare huge love for Karen).  To be clear United ‘owns,’ this issue as we flew on their plane, despite paying for delta tickets.

I'm currently on day 16 of a baggage nightmare that seems to be trending toward "lost," even though all four bags appear to still be sitting in O'Hare Terminal 5.

I booked a Delta itinerary (O'Hare → Seattle → Vancouver) for an Alaska cruise departing from Vancouver and ending in Seward for myself, my wife, and our 7-year-old.

While driving to O'Hare, Delta canceled our flight due to a somewhat nebulous "air traffic control restrictions" explanation. While still in the car, Delta rebooked us on WestJet (O'Hare → Calgary → Vancouver). We wanted to switch to a nonstop United flight, but were told we couldn't because Delta had rebooked us onto partner airline WestJet.

We checked in at the WestJet counter and checked four bags. While waiting in the Delta Sky Club, we received a notification that our first WestJet flight was delayed enough that we'd miss our connection in Calgary. At that point we switched to the nonstop United flight to Vancouver.

Unsurprisingly, our bags never arrived.

When we landed in Vancouver, we immediately filed a delayed baggage report with United. We gave the United baggage desk all four WestJet baggage tag numbers, along with AirTag sharing links for every bag. We later received an email saying they couldn't open the AirTag links. Unfortunately, by then we were already at sea with extremely limited internet access and couldn't respond or resend them.

Thankfully, we had planned to spend an extra day in Vancouver before boarding the cruise. Instead of enjoying downtown and Stanley Park, we spent the day frantically shopping at the airport outlet mall and placing a Walmart delivery order for essentials. By the next morning there was still no update, so we assumed we wouldn't see our luggage before boarding and bought enough clothing and toiletries to get through the cruise.

We never got our bags.

The AirTags have consistently shown our bags sitting in the same corner of O'Hare Terminal 5. One of the bags is not updating for some reason. They never appear to have moved after the evening we flew out of O'Hare.

While on the cruise, I made multiple calls to United, which wasn't easy from a ship. The cruise line even helped us make calls. Every conversation with United resulted in someone simply reading the notes already in our file back to us. During the second call, they tried to put me on hold again when I asked, "Where are my bags, and what is actually happening?" I declined because nothing had changed, and the conversation ended with the scripted, "Can I help you with anything else?" It honestly felt like they just wanted me off the phone per corporate procedure.

Fast forward to returning to O'Hare two days ago. My wife went to the Delta baggage counter (we were directed there instead in lieu of a WestJet counter). That's where we finally encountered someone who was both honest and genuinely helpful. Karen told us that in her 28 years working baggage, she'd only seen a situation like this one other time. She had both United and WestJet physically go look for the bags, but neither could find them despite the AirTags still showing them in Terminal 5. I could not make any of the bags play a sound even while in Terminal 5.  It states: “AirTag Not Teachable AirTag is too far way.” They're still showing there more than two weeks later. Two of the bags are on top of each other and the other approximately 50 feet away, which is the resolution of an AirTag

My wife has now uploaded thousands of dollars' worth of receipts for replacement clothes, luggage, gear, and toiletries to our United delayed baggage claim. We're also starting to inventory everything that was in the bags so we're ready to file the official lost baggage claim when day 21 arrives. We're currently on day 16.

All four bags have two of my business cards attached to the outside, and most also have one inside. I'm also going to try sharing the AirTag locations again with both United and WestJet. While we opened a United file reference, we have not received our WorldTracer file reference, due to the [not]great help from United Airlines call centers.

Has anyone dealt with anything like this? Is there anything else I should be doing? Has anyone had success getting an airline to actually retrieve bags that AirTags show sitting in an airport for more than two weeks?

Beyond the financial loss, this basically ruined the trip for my wife, who has an anxiety disorder, and it turned what should have been a once-in-a-lifetime family vacation into a constant source of stress.