I’ll be flying to LA in January my youngest will be 22 months by the time we fly. I specifically bought a seat for him because i dont think he will sit on my lap the whole time. Because hes under the age of two will westjet require me to use a car seat for the flight?
Which do you prefer? Free wifi to browse or stream your own stuff or their selection of movies and tv shows.
We paid for premium because it makes travel smoother and less stressful with kids, among other reasons. We arrived 70 minutes before our flight, stood in line for a few minutes, and then probably started the checkin process around 62 or 63 minutes before. Close, but also, fine. After weighing and processing our bags, printing 4 tags, when she goes to print the 5th, she glances at the clock declares, "it's past the baggage cutoff, I can't continue". And then no shitting you, proceeds to walk around to where the done bags are and rips off the tags.
I've never had someone cancel a checkin partway because they ran out of time. The rule we've always adhered to is that as long as you make it to the agent in time, it's fine, and if they're slow it's a them problem.
Add this to all the other reasons WestJet has gone to sh*t, and I think I will be going out of my way to avoid them from now on.
We have a flight coming up in which free wifi is offered. Just to be clear, with the free wifi service, do they still have the app movies/tv offering or are you on your own for entertainment?
Hello !
We are looking to purchase a plane ticket to go to Japan !
The flight with layover are cheaper, will I regret it ?
What about to the luggage to i need to get them every time I transfert plane or will they be sent directly to Japan ??
Quebec to Toronto to Calgary to Japan
Edit to add ; layover are Quebec to (1h10)Toronto to (1h35)Calgary to Japan
Total flight is 19h
Cost difference is about 2000$ with Air Canada
We are going there in Feb - mars to ski so, it's going to be expensive we are trying to save every penny !
Thank you !!
Situation: we have flights booked to Palm Springs on Nov 11 and 18. We booked econoflex so there is no change fee. When I log into the Westjet website and try to change the flight, it says there is $0.00 to pay for the change (including the difference in flight price) - first screenshot. After hitting "Pay now" it comes up with a window saying "Unable to process..... call us at (westjet number).." etc.
I called them and spoke to a surprisingly unhelpful telephone agent who attempted the same thing. Got the same screen as below and tried to process it only to have it also be rejected. He told me there was no price difference and no change fee. He asked me to hold so he could speak to his superiors then came back and said it will cost $145 pp for the flight change because of the flight price difference.
I argued that they should honour the price on the website that we both saw. He went onto say that he never said there was no price difference which really got me fired up because he was lying through his teeth. Anyway, he refused to help and refused to allow me to speak to anyone above him.
Has anyone else come across this problem before? how did you resolve it? I was really surprised that they refused to honour what the website was saying because they saw the exact same thing as I did. In general we've had good experience with Westjet but this customer service agent was quite snarky and unhelpful - I regrettably got fired up and was snarky in return but was so frustrated by him and their refusal to honour this.
Our toddler will be flying an hour and a half in a week and we'd like to bring our car seat. I know that we can check it for free, but I was wondering:
Baby does really well in his car seat so it would be nice to have it available in the airport.
Edit* Sorry I meant infant, he's a few months old.
Hi all,
Travelled back from Canada yesterday (Calgary to London Gatwick via Halifax) and all but 1 suitcase made it back, I went to the Global Baggage Solutions desk who scanned my bag receipt and said it’s already been marked as lost and it’ll be on the next flight to London and delivered to my house (great!)
I’ve just gone to check the tracking info via the link they provide for WestJet, and the tracking shows that it’s going from Vancouver to Victoria and the departure date is the 21st Sept? We never even flew on that route so I’m not sure if our suitcase is now being given a tour of Canadian airports or whether it’s a mistake.
Anyone ever had luck retrieving a lost / delayed suitcase with WestJet / London Gatwick and how much compensation I’m due to get if they can’t find it? There’s a link on the tracking site to add the suitcase contents and compensation will be based on that list.
Thank in advance!
