
WestJet delayed baggage
Hi all,
Travelled back from Canada yesterday (Calgary to London Gatwick via Halifax) and all but 1 suitcase made it back, I went to the Global Baggage Solutions desk who scanned my bag receipt and said it’s already been marked as lost and it’ll be on the next flight to London and delivered to my house (great!)
I’ve just gone to check the tracking info via the link they provide for WestJet, and the tracking shows that it’s going from Vancouver to Victoria and the departure date is the 21st Sept? We never even flew on that route so I’m not sure if our suitcase is now being given a tour of Canadian airports or whether it’s a mistake.
Anyone ever had luck retrieving a lost / delayed suitcase with WestJet / London Gatwick and how much compensation I’m due to get if they can’t find it? There’s a link on the tracking site to add the suitcase contents and compensation will be based on that list.
Thank in advance!