u/shy0701

I'm locked out of my Instagram account because it's linked to an old phone number I no longer have access to. When I try to log in, it only sends a verification code to that number. There is no option to receive a code via email.

Even when I use the email login link sent to my registered email, it still asks for the code sent to the old phone number.

I tried multiple video selfie verifications (different lighting, environments, angles) and all rejected. Password reset via email still requires phone verification. Contacting support via email but no response.

I still have full access to the email connected to the account, but I have no access to the old phone number anymore. Every recovery method ends up requiring that phone number, and there doesn't seem to be any alternative way to verify my identity. Has anyone successfully recovered their account in this situation? What actually works?

I'm locked out of my Instagram account because it's linked to an old phone number I no longer have access to. When I try to log in, it only sends a verification code to that number. There is no option to receive a code via email.

Even when I use the email login link sent to my registered email, it still asks for the code sent to the old phone number.

I tried multiple video selfie verifications (different lighting, environments, angles) and all rejected. Password reset via email still requires phone verification. Contacting support via email but no response.

I still have full access to the email connected to the account, but I have no access to the old phone number anymore. Every recovery method ends up requiring that phone number, and there doesn't seem to be any alternative way to verify my identity. Has anyone successfully recovered their account in this situation? What actually works?