AT&T Signature Discount Glitch
What was meant to be straightforward turned into anger and annoyance with the incompetence of AT&T. So I work for Sharp Healthcare in San Diego, and I'm eligible for the Signature Discount. I've uploaded my paystub countless times but I just kept getting repeat messages to upload again.
I called the customer service but they told me I had the discount a few days ago and told me not to worry about the repetitive auto messages. Just now, I got a text saying my discount got dropped because AT&T didn't receive my documents. Needless to say I'm pretty fucking pissed; one of the reasons I joined AT&T was because of this discount program.
Does anyone have any similar experiences?