Does your local franchise do this when there are speciality cookie dough Blizzards?
I love when Dairy Queen has a seasonal sugar cookie base blizzard because I love cookie dough but don’t eat chocolate, however, the store I go to will replace with regular chocolate chip cookie dough if they run out of the sugar cookie dough, and they won’t say anything. I don’t find out until I’ve taken a bite. This happened twice last year, and it just happened to me again the other day. The reason I know it is something purposeful rather than a mistake is that the first time it happened, I brought it back in to request another one with the correct cookie dough and they’re like, “we’re out of the sugar cookie dough.”
I can understand running out of ingredients for something that’s only temporarily on the menu, and I can understand wanting to make a substitution so that they can still make the sale or whatever. But not saying anything is wild to me. A quick, “We are out of the sugar cookie dough, but we can substitute with chocolate chip cookie dough if that’s okay,” doesn’t seem that hard.
Just curious if other people have experienced this or if it’s just my store.