Anyone haveexperience filing a complaint with the FCC?

I created a post a few days ago regarding the fact it's been 13 days since I ordered a device from TW and still haven't reviewed it, it's now been 16, and no change, no resolution in sight, even with cs telling me i have a ticket thats actively being handled by a higher dept (for the last 9 days)...they even had the audacity to say the money didn't come out of my bank account, so after sending proof it did, which was at 1:54pm on 6/15/26 EST, they finally shut that argument down and back to, well...square zero, and just says someone will be calling me, which is a broken record at this point...they will not let me request a refund until this "higher rep" calls me...I want to know if anyone has had any experience filing a complaint with the FCC and getting any results?...anything and all will help me to navigate this the best way I can, or should i say, deal with it the best way I can...somehow or another their system status still has me at awaiting payment verification...smh...even with proof from my bank it was completed 16 days ago...

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u/staygolden81 — 5 days ago

ORDERED A PHONE 13 DAYS AGO, NEVER RECIEVED!!!

I ORDERED A MOTOROLA STYLUS 5G 2025 ON THE 15TH, 13 DAYS AGO, HAVEN'T RECEIVED A CONFIRMATION, NO TRACKING, ANYONE ELSE DEALING WITH THIS?

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u/staygolden81 — 8 days ago