How do I permanently remove my Shopify account and stop Shopify from billing me?
TLDR: How do I permanently remove my Shopify account and stop Shopify from billing me?
I placed an order from a store about a year ago, today, a year later, I got a charge to my credit card for a subscription. I called the store, and they confirmed that I do not have an active subscription with them.
I also checked my Shopify subscriptions, and no subscription appears there. I removed all payment methods from Shopify last year, yet I was still charged through Shopify on a card that Shopify supposedly no longer has on file for a subscription that does not exist.
I have tried several times to delete my Shopify account, and I attempted to do so again today. How do I permanently remove my Shopify account and stop Shopify from billing me? At this point, the process feels like an outright scam. How is this legal?
Edit2 - The amount was $5.29 and I don't want to call out vendor but it was: SP vendorname shop.vendorname
Edit - I feel like there are a bunch of Shopify shills here or something that are intentionally misreading the post.
I never want to ever do business with shopify ever again.
Is there a way to stop Shopify from ever billing me again? Can I close the account or something? A written cease and Desist? What's it take?