

Ongoing issues with HP07/HP10 cooling fans
I’m a facilities manager and we have many of these deployed in treatment rooms for cooling and secondary heating, which means they should in theory have fairy light duty.
In November 24 we bought a batch of five HP07 all of which had to be returned for repair after about a year as the plastics around the vents were deforming. I’ve now noticed the same issue with some other HP07 and also HP10 units (which are now five years old)
We selected Dyson specifically because we wanted the best build quality but it seems that the materials used are not fit for purpose. Is anybody else seeing the same issues?
As background, these fans are used in a clinical environment, which means minimal dust or soft furnishings to obstruct vents or allow overheating.
As the rooms also have either underfloor heatingx or panel heaters they are only used occasionally for heating and are more likely to be used in warm weather for cooling.