Very low speeds / bad customer support
I am with Hyperoptic almost 2 years with rare problems with them. However the last 5 days , I get 10 to 100 unstable mbps for the 1Gbps package. I always got 900+. I called hyperoptic and they said their usual fairytale saying that the speed is ok to my end etc and is my issue of course, but is not. Surprisingly when I spoke on the phone and tested , momentarily the speed reached 900mbps and after some time dropped again, so this leads me to think that they do some load balancing on the spot to satisfy the complaint and gain time. I really dont know what to do as this affects my work as I work from home. Anyone having experience with this and how they solved it ?