



I travel for work often and am gold on BA. I booked a flight from Heathrow to San Francisco on a Friday and now due to a work reason need to fly out Saturday (the next day) they’re quoting me over £4k to change my outbound flight by one day. Is this normal? I’ve changed my flights before for a £30 change fee this feels ridiculous and it’s cheaper to cancel and just rebook the whole thing myself. Getting really bored of the lack of customer service on BA, I’ve done this on many other airlines too with no problem. :(
I got upgraded on a 4 hour flight to business class which was amazing as that never happens to me and I’ve been gold for years but after they upgraded me they wouldn’t give me the business class meal or drinks and they’d come back from economy to offer me a hobnob or nuts is this normal.. found the whole thing bizarre but grateful to have extra legroom nonetheless