Chime closed my account after cashing my PAYROLL check in
I'm unsure what to do, last week my new job gave me a paper check because my trainer didn't submit my DD info in time. Had trouble with that because I lost my id so I finally decided to use chime since I could find anywhere to cash it. Didn't think it'd be an issue, I've gotten direct deposits to chime for years.
Wrong, woke up trying to check my account for the check so I could get school clothes and food, red bar that says your account is closed. I check my email and see an email saying the check is cleared and 3 mins after that an account closure , violated terms and services. They'll mail out a check in 14 business days minimum. I'm so frustrated and in tears I haven't even called yet. I genuinely don't know how to go about this , I don't do anything illegal I pay bills through chime besides cash app it's my most used cards and I've never had it on more than one device at a time except a brief period months ago where my phone screen was broken. I'm at a complete loss on what to do like completely I have no money I already live paycheck to paycheck .
Has ANYONE gone through something similar