Has JavaScript- Scripting become a prerequisite for almost every ServiceNow role?
A Bit of background of me, I have 10 years of experience in ITIL/SIAM/ITSM consulting. Most of my work has been across banking and captive environments, using ServiceNow primarily as the ITSM suite of choice.
Over the next few years, I’m considering moving more toward Product Management, Pre-Sales, or Solution Advisory type roles. At the same time, one thing keeps looping in my head, "You should know scripting." I’ve heard it from managers, architects, consultants, random LinkedIn posts basically everywhere.
Now just to be clear, I have zero resistance to learning JavaScript. In fact, I want to learn it because I feel it gives much more control over the platform and makes you more self-sufficient. My issue is more with how people suggest learning it.
The advice I constantly hear is: "Just watch a few random ServiceNow JavaScript playlists," or "Just jump into platform scripting and you'll pick it up." I’ve genuinely tried that approach and it completely breaks my brain.
I suspect I’m wired differently (possibly ADHD tendencies). My brain hates fragmented learning. I can’t vibe-code or randomly jump into scripts and absorb concepts. I've tried and i simply can't. I’m the opposite. I’d rather go buy 2 to 3 JavaScript books, start with ES5 fundamentals, understand programming basics and web concepts for a few months, and only then touch ServiceNow scripting. Structured learning somehow works much better for me.