u/ten4goodbuddy

So I bought 5 tickets for a concert. It's me and my 4 minor children. I had 5 seats together in section 216 row G of the stadium originally. Today I get emails that the seats have been moved to sections 121 row N (2 tickets) and 105 rows J and X (three tickets). They are on opposite sides of the stadium, and the seats in 105 are in two different rows. I called ticketmaster today and got nowhere with getting seats together again. They wanted me to pay the difference of the original tickets I purchased, that are no longer valid, and the seats they wanted to move us to, all together in section 121. The seats we've been moved to are a higher price point than what I paid, and I wasn't moved by choice. How do I get us seats together again without paying the $600 difference? The person I spoke to said there aren't any seats at the price point we originally purchased - yeah, no crap, because they didn't sell out the stadium and they moved everyone down! How can I get help with this? I'm assuming they moved the seats because they didn't sell out. It looks like they moved everyone down into the 100s and closed off the 200s.

So I bought 5 tickets for a concert. It's me and my 4 minor children. I had 5 seats together in section 216 row G of the stadium originally. Today I get emails that the seats have been moved to sections 121 row N (2 tickets) and 105 rows J and X (three tickets). They are on opposite sides of the stadium, and the seats in 105 are in two different rows. I called ticketmaster today and got nowhere with getting seats together again. They wanted me to pay the difference of the original tickets I purchased, that are no longer valid, and the seats they wanted to move us to, all together in section 121. The seats we've been moved to are a higher price point than what I paid, and I wasn't moved by choice. How do I get us seats together again without paying the $600 difference? The person I spoke to said there aren't any seats at the price point we originally purchased - yeah, no crap, because they didn't sell out the stadium and they moved everyone down! Is there anyone I can call or email to help with this? I'm assuming they moved the seats because they didn't sell out. It looks like they moved everyone down into the 100s and closed off the 200s.

Inside says there’s a printable version for the “recommendation slip” for the kids to fill out but we can’t seem to find it anywhere. Any ideas where it’s located?