PSA - Repair solutions from Panasonic on Flagship Lenses
Quick PSA. If you currently own this Panasonic Flag ship lens (S PRO 70-200mm f/2.8) and need Panasonic to repair it. You may get dissappointed.
What happened:
Lens was accidentally drop by a 3-4 feet height. This caused some 10-15% misalignment (making it 20% less sharp in video & photos). Nothing broke, nothing shattered. Just needed a recalibration.
Solution from Panasonic:
"Sorry, we can't fix that, we don't have any replacements and no solutions for you. .....Bye!"
The Warranty:
It's still under 3 year extended warranty, but that did not help at all.
Be Warned:
I was willing to buy a discounted or pay for a replacement even if they denied my warranty. But it seems these lenses are not readily available or repairable. Take good care of yours if you have it.
My Solution:
I either use it as is and deal with the reduction in image quality for family events instead of professional use or sell it on ebay and buy a Sigma instead.