FIOS qualification
Wanted to shout out u/verizonsupport (retiring soon so it will just be u/verizon). I tried for around TEN YEARS to get FIOS. The next block over had it. I never got a straight answer on the phone. At one point, they made it sound like the town was blocking it (which is odd because the town contracts with Verizon to allow for digging). I went to my legislator. Nothing doing. They even sent someone down once or twice to install - all to no avail. A few years ago, they finally pulled cables and every address showed as eligible (including my upstairs neighbor) - but not mine. Some people on the block even successfully got FIOS. I called, I begged, I went online and chatted, asking for a FAST ticket - nothing worked. On a whim, I decided to private message u/verizonsupport with my details. They answered that they were looking into it. 2 weeks later, I asked for an update. In response, they asked for my name and phone number. I provided it and less than 24 hours later, I got a call from a very nice man named Jesse who asked me a few questions about my address. He told me it should be qualified within a few days. Lo and behold, the next morning, I was able to put my order in! He even followed up with me a few days later to make sure everything worked out. It seems there was just some random glitch or disconnect with the database and he was able to manually take a look at it and fix it easily. To anyone having an issue like this, message Verizon on reddit - it's the easiest, quickest and most pain free way to get it resolved!