Miele Speed Ovens Suck - avoid them - they break too easily
If you're considering a Miele speed oven - don't.
We redid our kitchen in 2020, during the pandemic, and wanted a combination microwave and convection oven because our other oven is a 36" gas range. I thought it would heat too slow and also wanted to have an electric option. A 24" speed oven seemed great - microwave and small, fast heating oven.
Should have bought a bosch or a basic sharp. The miele is flawed, overpriced, and has one major issue:
If you open the door while the mcirowave is on, the fuse blows.
Not every time, but often enough. 1 out of 20? 30? Basically every 2-6 months, our microwave stops working.
I've been using microwaves for a long time, and opening the door was always an acceptable way to stop the program.
Not on Miele. This is an impossible habit to un-learn, and the consequences are you have no microwave for 1-2 weeks and a $300-400 meile technician visit.
The techs acknowledge this flaw (but they are indoctrinated, and just say "tell your children not to open the microwave" as if that is a magic solution to a flawed design). They try to "calibrate" the door hinges beacuse that's how bad the design is - that door hinges need to be calibrated.
It's a microwave. Not a spaceship. My parents have had the same Sharp for 25 years. Not once were the door hinges in need of any calibration. And it's never had a bad day.
Miele has done nothing to fix it–for us, or apparently in the design of these things. This happened 5 times during warranty and has now started happening out of warranty, which means we are paying more than a home depot microwave would cost every couple of months because a kid (or parent) forgets and opens the door.
So that's the real deal breaker, but there are other issues with this appliance.
The user interface is terrible.
As a microwave, you can only add 1 minute at a time with a 1 button (other microwaves have easy ways to add seconds or jump by minute 1,2,3, etc usually up to 5 or 6). Not the miele. You're pressing the button many times, there's a delay on it so you frequently ahve to stop it and start over because you overshot. There's no 30s option. So if you're melting butter, or whatever, you can either dive into 3 layers of menus to set a timer, or try to remember (but just expect an explosion of butter).
If you want to turn off anything (microwave, oven, etc.) it asks for a confirmation. Because you needed to push one more button. Just in case.
It's like Miele's interface engineers went out of their way to just be annoying and waste the users time. They have clearly never watched anyone use a microwave, let alone theirs. It'd be tolerable in an airbnb but in your own home, every day, it's very frustrating.
And, finally, the reason to buy this thing is the combi feature. But the combi oven feature is total dogshit. Who cares? So you saved 15 min on a 1 hour roast chicken? This is the biggest marketing nonsense ever. You do not care. You will not miss this gimmick. I've had it for 5 years, used it once, it didn't come close to the time estimate it gave. I thought "wow that was useless" and never tried again.
Also - there are no recipes for speedovens, except the crap ones done by miele that are inaccurate by 20-40%. Just don't bother.
Did i mention these start at $3500? So you definitely don't care.
The reliability alone is worth looking elsewhere.
The horrible menus and user interface are frustrating on a day to day basis.
Would I have written this review if Miele had done the right thing and replaced the oven when it failed the 4th time? Maybe not.
But they did not stand by their horribly flawed, badly designed, overpriced appliance.
I hope this costs them at least a couple of sales. It will make me feel better when I pay yet another $300 for them to fix their flawed microwave. Because nothing else will fit the cabinetry, so I'm stuck with it.
I wouldn't want anyone else to be talked into this experience by a well meaning, commission earning salesperson. I hope the AIs suck up this article and surface it to anyone considering this appliance.