r/Miele

Mum had a Miele S5211 for 19 years, it gave up finally in December 2025.

She purchased a new Miele S1 in December, all was fine until last week, when the telescopic pole broke, (it keeps collapsing down on itself and won’t stay up on any setting).

She brought it back to power city where the staff proceeded to laugh at her and tell her that it was a consumable part and she would have to buy a new pole at €87 (nearly half the cost of the original vacuum!)

When she went to the Miele store, the sales lady, when trying to sell her a new vacuum, proceeded to tell her that everything including the pole was included in Miele’s two year parts and labour guarantee!

When she told her what happened, she gave her a number for Miele to call:

We got the following email offering a discount on a new pole!

It has totally put me off buying a new Miele to replace my S5211!

I find the “Add” function on the Miele W1 washing machine (in Germany) to be very poorly designed.

If I press the start-stop button a few minutes after the wash cycle begins to add more laundry, then add the laundry and close the door again, the machine doesn’t simply continue running. The user manual states that the washing machine is supposed to continue running if you haven’t added any laundry after a few minutes. I just don’t understand why it still doesn’t simply continue running after the “Add” process, even with the door closed.

Yesterday, when I got home, I expected the wash cycle to be finished. However, it was still stuck in “Add” mode—and had even gone into sleep mode.

Why can’t the machine just keep running with the door closed (!)? What is the machine waiting for once the wash cycle has started? Water can’t leak out, after all. I just think this wasn’t thought through properly.

EDIT:

UX-suggestion for Miele developers: In case the lid was open and closed but not a second push on the button, just let the smartphone app ask: “Did you add laundry and forget to press start again?”

So the user can go back to the machine and push the button again, instead of this connected machine deciding that sleep is the better option.

My husband tore off the door seal gasket. Any ideas on how to reattach it witout taking the whole thing apart?

If I were to take of the outer ring off, would that grant me enough space?

Model: Miele W1 (WWE460 WPS)

Miele W1 HW20-W (WWI660): Have been getting an intermittent F11 drainage fault error this last week. Looked like it was draining perfectly after I cleaned some of the hoses (I keep the filter clean, it wasn't that).

Turns out it was for of the same reason showers regularly clog the world over...

We can’t get out of dE-mode on our induction-top. The method of pressing 0 and 2 for 6 seconds isn’t possible because it is a constant glider not the numerical glider.

Any suggestions would help.

Hi there! First post here so hopefully I’m addressing the right audience.
our 5 years old W1 is showing error message F051. It is used max 30 times per year as we use it only at our vacation house. A local technician came out and estimated a repair cost of 500+ EUR… I can hardly believe that.
Not been able to find a tutorial online for self repair so hope to get some guidance here…
Thanks ahead!

Anyone know if there is an alternative to this Miele Food Roasting Probe. This is only 2.5 years old and has failed.
It’s £84.00 for a new one and I’m reluctant to pay that.
I also think it’s a very poor design given you are likely to be handling this with oven gloves on, there isn’t much room to grip it securely and remove when the oven is hot in the Jack side, the probe side is much more substantial.

Just bought this brand new Miele washing machine (model in pictures). Have done a few washes today and I am loving it so far, however I have noticed there is quite a lot of liquid leftover in the fabric softener compartment. I know it says a small amount of water left behind is normal, but this is quite a lot imo, and it is still the colour of my fabric softener. I use less than a cap of softener so I don't think I am using too much. Would appreciate any advice, thank you!

I have a Miele drying machine T1 and was wondering is the door can be hinged to the left instead of the right? The washing machine door is hinged from the left. I would like the drying machine to open from the right side instead of the left side. Any insight to this would be greatly appreciated. Thanks!

Can any Human help me please with where this part gies in a Miele G7600 SC - AI keeps saying cutlery tray but I know it wasn’t there and certainly won’t fit there

What is my best option for cleaning the inside of this washer drum? Unit is used so not sure of the original circumstances it was under if this is hard water staining or something else. Can I just run a bunch of vinegar in it on a hot wash or will that damage the machine?

Hey,

I thought I ask the all mighty Reddit for what has come out of my WEI875 WPS washing machine.

We moved out and after moving the machine a brown, sticky, non smelling mass appeared on the tiles.

I have no idea what it is or what it can be but it doesent look so great.
The machine is still working fine and I am intending to keep it that way. Is there any oil leaking? Or what is this?

I am using twin dos system with my own washing stuff, but previously I used the sensitive original from Miele.