u/thegreatpluub

I'm aware this isn't Walmart customer service, I'm just looking for advice on how to move forward.

So, I made a rather expensive purchase of a 'Restored: Like New' computer component from a Walmart seller online. The item came, and was neither 'Like New' nor the item I ordered. I already had another item to return, so I also brought the online order in to the store. Everything went fine, the CS member labeled it as 'Wrong item received' and I was given a receipt and tracking number. I checked online after I got home to make sure it was being returned, and it looked like something along the lines of 'Return pending' or similar (I'm not a frequent returner, not sure exactly what it was.)

Low and behold, it's been more than a week since I returned the item, and over 48 hours past the item being delivered to the seller. I hadn't heard anything from the seller, so I reached out to them through the Walmart 'Contact the seller' function. They responded telling me to contact Walmart about the return status, which is not the correct flow of communication, right?

I contacted Walmart support (the awful chatbot, though I will be calling to talk to a rep soon), and it told me the return status was cancelled. So what is going on? Am I screwed out of my money? Did the seller somehow cancel the return after I sent it back? Do I need to threaten a chargeback through my CC? I still have the return receipt, and photo proof of the Fedex delivery returning the item. What's my next best move?

In dire need of a PC mentalist. I’m an experienced builder, but I’m stumped. I have a kit of TeamGroup 2x16GB DDR5 6000MHz CL38, an MSI Z890-A WiFi motherboard, and an Intel Core Ultra 235. For the life of me, I can’t get this RAM kit to post. I always get stuck at error code 55, which translates to “Memory not installed”.

I AM ABLE TO POST with a different memory kit I have on hand. Additionally, this TeamGroup kit posts fine in my other PC. It is just the TG + MSI Z890-A that will not work. Yes to all of the above: check QVL, BIOS flash, load defaults, reset CMOS, re-seat CPU, test TeamGroup kit in different slots and single DIMM.

So what is going on? I’m at whits end. I can get by temporarily by swapping kits with my main PC, but then I’m losing 32GB of capacity on my main PC. Should I attempt an RMA with TeamGroup?