Ticket's couldn't be scanned at venue; Seatgeek support doesn't think it's their problem
Here's a fun story:
Bought concert tickets six months ago as a gift for my wife
Couldn't transfer the seats to her because - evidently - SeatGeek was just reselling ticketmaster tickets?
Couldn't find a phone number anywhere on their site or in their app to ask questions
The day of the event, my wife presented the tickets using the "share" link I was told to send her, and the venue couldn't scan them!
Opened a support ticket same day via the app and the stupid chat system, and after doing an hours worth of work, I find out today that I can f*** right off. The event took place, and I got the tickets, so the rest is my problem.
Unbelievable. The tickets couldn't be scanned because Seatgeek's technology is a clown show, and that's my fault.
Anyone else been robbed by Seatgeek? I think it's a scam company based on this experience.