r/FuckDealerships

My company was recently sold a used CPO car but found out today that it’s still under MCO and they’re trying to title the used vehicle with the MCO in my state.

How is this even possible? My understanding is every state requires used cars to be sold with a title and the floor plan holds the title as security on a used car and MCO on a new car?

Needless to say the car is having title and registration issues and I’ve been advised by multiple car dealers to get the deal unwound because no one thinks I’ll be able to use this car for months commercially.

i bought a car from a dealership in April, got my loan thru Westlake. my payments are due on the 29th of each month and i’ve never been late. last month 6/29/26 i missed my payment and was working on paying it. (mind you before this i was never told where and how to pay it, fought tooth and nail to figure it out.) anyways i was working on paying it and they are literally harassing me with over 10 phone calls a day, all coming through different phone numbers and every time i answer it’s a horribly rude agent. fast forward to today 7/4/26, 6 days after my car payment was due i wake up to my car GONE. i called westlake this morning to add my dad as an authorized person to pay my bill and they told me he was already authorized on my account?? I got absolutely no notice that this is going to happen.. no phone call telling me it was at risk. (all they would tell me is that i was late on my payment and hang up.) no mail, no email, ABSOLUTELY NOTHING. i’m so beyond mad. i lost my job on Thursday so i only have $400 to my name. both my dad, my boyfriend and i have been calling westlake, and the dealership. my dad for through to westlake and they told him that it would be 9k + $500 to get my car back. he laughed and told them now and then they said 4k + $500 then finally he was told $700 +$500!! AND THEY WONT TELL HIM WHERE MY CAR IS. they will not name the yard where my car was taken too. my boyfriend was hung up on by the dealership and i can’t get through to anyone. i called some local yards and mechanics in my area but with it being the fourth of july obviously i didn’t have much luck getting through to anyone. i’ve never heard of a car getting repoed after 6 days late on a payment. i’m being told now i have until thursday to pick up my car (still not telling me where it is) what the actual FUCK!!!
has ANYONE else had this issue??

Warning about AutoBahn Motors in Belmont — my experience buying a used Audi SQ5

I’m posting this so anyone considering buying a car from AutoBahn Motors in Belmont knows exactly what to watch out for.

I bought a 2018 Audi SQ5 from them in cash. Before buying, I specifically asked what work had been done on the car. Here is what I was told versus what I experienced afterward:

1. They told me the brakes were new. That did not match what I later found through my mechanic, This created a serious safety issue. After I bought the car and had it inspected by a mechanic, I was told the brakes were nearly gone and unsafe. This was not some small cosmetic issue - this is a basic safety issue.
2. They told me they had replaced multiple undercarriage/suspension-related parts. After purchase, the car started making snapping/cracking noises and my mechanic found issues that made the car feel unsafe to drive. Based on what I saw afterward, I do not believe the car was represented accurately. I already spent $2k and may need to spend additional money to make this car driveable.
3. They showed me an iPacket/history-style presentation claiming significant work was done on the car. Based on what my mechanic found afterward, I do not believe this presentation accurately reflected the condition of the car. Salespeople, pushed the story hard and made it sound like the car had been carefully checked and reconditioned "by Autobahn motors master engineers". My experience after purchase was very different.
4. The finance experience was terrible. The finance manager was rude, tense, and talked to me in an extremely disrespectful way while I was signing documents. The whole process felt rushed, pressured, and unprofessional. She told me that they will not run my credit score hard inquiry since I refused to sign, but they still did it.
5. Most importantly: they ran a hard inquiry on my credit even though I was buying in cash. I specifically told them I was paying cash and did not authorize a hard pull. They still ran a hard inquiry, and my credit score dropped afterward! I contacted them about it and gave them time to resolve it, but they I waited weeks, but the issue was not resolved. I am now formally disputing the AutoBahn Motors inquiry with Experian as unauthorized.

Based on my experience, I would not rely on their verbal claims without written proof. They told me the brakes were new. They told me the car was safe. They represented that thousands of dollars had been spent preparing the car. They made it sound like the vehicle had been thoroughly inspected and was ready to go.

After buying it, I found the opposite.

Also, be very careful during the viewing. In my case, the car was shown dirty, which made it harder to see scratches and cosmetic issues. It was also parked in the sun, and the engine was already hot, which makes it harder to hear cold-start noises or identify mechanical problems.

My advice: do not buy from AutoBahn Motors in Belmont without an independent inspection, a cold start, written proof of every repair they claim, and confirmation in writing that they will not run your credit if you are paying cash. Do not rely on verbal claims.

I trusted what they told me and regretted it. Hopefully this helps someone else avoid the same mistake.

These predatory dealerships get by on screwing people over or ripping off people that don’t negotiate so they try and pull that on everybody. Love watching Delivrd work these dudes. He’s got these sales guys making their response videos crying about his tactics like we’re supposed to feel sorry for them lol. Hiring Delivrd is worth every penny if it keeps you from the nightmare of having to deal with these guys.

So I’m a resident of NC I travel for work and I am near NJ. I wanted to buy a Maserati which is posted at $16,999 and my bank (USAA) approved a loan.

I will register my car in NC but buy it from NJ. My bank will send a check directly to the dealership but the car rep told me after taxes and fees the car will be basically $4000+ more even though they have a state fixed rate of 6.625% which is only 1165.25. Can someone make it make sense am I missing something?

I know it's not a good idea to try and get statistical information from someplace like Reddit or Facebook, but I've been thinking for a while that the current poor sales climate (according to some of the headlines I've seen) is an example of the "chickens coming home to roost" because of sleazy dealer practices.

When dealers load down new and used vehicle sales with zero-value add ons to increase the price, and roll that into the loan, they put the buyer into a situation where they will never NOT be underwater on their vehicle. 72 month and 84 month loans on cheap used shitbox cars are just insanity.

How many Reddit posts have you seen where someone writes "I bought a [insert name of cheap car] in 2022 for $24,000 and now it needs a new transmission and head gasket and I still owe $16,000 on it, and even if it was in perfect condition, it would only be worth $8000. What do I do?"

Well, good question. No dealer with a lick of sense is going to roll $8k worth of negative equity into a new loan, and even if they did, that would just bury the buyer deeper into a loan that will never be paid off. Short of rolling the car off a cliff and filing a bogus insurance claim, or winning the lottery, I'm not sure what a buyer can do in that situation except maybe declare bankruptcy.

But so many dealers made so much money during the Covid years selling vehicles at way over their actual value, that now their "pool" of potential customers simply can't afford to get another car because they are buried so deep in the rusty shitbox they have now.

I don't really know enough about the car industry to know what happens next, do car manufacturers start cutting back on manufacturing so they don't have vehicles that sit on their lot gathering dust? I'm really not sure how much they can cut price to sell cars when their customers likely can't afford to buy ANY new car at ANY reasonable price.

I'm fortunate to be in a situation where, barring an accident (knock wood!) we likely won't have to buy a new vehicle for several years yet. But I feel for people who NEED a vehicle and have to try and buy in this predatory sales environment.

I'm just wondering if dealers will ever re-think their "zero value add-ons" policy that they seem to have become addicted to (I call them 'zero value' because they cost the dealer nothing since probably only a fraction of a percent of customers actually invoke that "tire warranty", "Battery warranty", "paint protection" or "fabric protection.")

Location: Connecticut

My cargo van had a major mechanical failure. Filed a warranty claim, which was denied citing a policy exclusion.

While trying to resolve this, the service advisor emailed me the following:
“Start a new contract and wait 30 days for the pre-existing period to pass by and then we can start a new claim on your new contract.”
The van hasn’t been repaired and the damage already exists.
Is what the service advisor proposed fraud? And if I went along with it would I have any exposure?

**Additional context:**
The finance manager has been calling me trying to sell me a new warranty, but when I pushed her on whether it would cover the existing damage she was vague and couldn’t guarantee approval. She has also refused to put any offers or terms in writing. The dealership has also offered to apply my warranty refund toward the repair cost as an alternative resolution.

I wanted to make this post because I see so many people immediately saying, “Get a lawyer.”

You absolutely can if you want to, but don’t think you have to sit around waiting or spend money before doing anything.

Start documenting everything yourself.

I bought a brand new 2026 Ram 2500 last September. Around 150 miles later the problems started.

The truck developed a rough idle that shakes the whole truck. The radio failed and had to be replaced. Sensors were replaced. Part of the wiring harness was replaced. The check engine light came on. The dealer admitted they couldn’t fix the rough idle and told me they were waiting on a software update from Stellantis.
Months later they finally installed the update.
Instead of fixing it, the truck drives even worse now.
The RPMs stay high after letting off the gas, it shifts completely differently, the engine runs rough, and it honestly feels like a different truck than the one I bought.

The biggest lesson I’ve learned through this whole process is this:

-Keep every repair order.
-Write down every date.
-Keep track of every day the truck sits at the dealership.
-Save every email and text message.
-Write down who you spoke with.
-Open a case with the manufacturer yourself.
-Ask for a case number.
-Be polite but don’t let them brush you off.

A lot of people don’t realize you can start this process yourself. Manufacturers have customer care departments for exactly this reason. If things don’t go anywhere or they start giving you the runaround, you can always hire a lemon law attorney later.
Most people wait far too long because they think they have to hire a lawyer first. WHICH IS FALSE

Whether you eventually need one depends on how the manufacturer responds.

I’m sharing this because I wish someone had told me to start documenting everything on day one. It would’ve saved me a lot of headaches.
Has anyone else had Stellantis tell them they were “waiting on a software update” that either didn’t fix the truck or actually made it worse?

I am at a point where frustration and anger is taking over to be honest. Brand new RAM truck and its literally trash which is rare from what I see online. Never thought I would be the one buying the lucky one although I was one of the first people to buy the 2500 Warlock 2026 HD GAS Engine. Should have not done that.

I would love to hear from anyone who took the lemonlaw into their own hands and contacted stelantis. I feel like it’s wasting money hiring a lawyer. He isn’t doing anything and I barely get to talk to him.

I tried to give non-Tesla electric vehicles a chance by going for test drives today. Long story short, the traditional dealership experience is so fucking outdated, clunky, slimy, and unnecessary.

First, I went to a Carmax to try the Ioniq 5 and Mach-E. They told me to sit in their “waiting room” (what is this, a doctor’s appointment? Just give me the ****** keys for the test drive). I waited 30 minutes….no salesperson, no nothing….so I just walked out.

Then, I went to a bmw dealership to test drive a bmw i4. This might have been the most horrid dealership experience of my life. First, the salesperson insisted on me coming on the drive with me (I don’t need to hear your sales pitch or have you breathing down my neck the whole time; have you heard of this company called Tesla that lets you go on hour-long self-service test drives), he proceeded to rattle off at least three inaccurate statements about the car during the drive, with it being maybe a 10-minute drive as the car was at 11% charge.

After the drive, he asks me the classic, “so, what monthly payment would work for you?”, and when I tell him I’m still early in my car search and not deciding today, he completely disregards what I say and goes to run the numbers. At this point, I should’ve just walked out. He comes back with a price that is $20k over a brand-new Tesla Model 3 which I obviously am not even going to consider. After politely saying I’ll take some time to review the offer and get back to him, he says “what will it take you to go home happy this 4th of July weekend” like a fucking robot, obviously not picking up on the cues that I am not buying today.

He then proceeds to get his finance manager, who tries to lecture me on why it might be a great idea to just sign off on a lease today. This all probably took about 90 minutes of my time when I should’ve just walked out. I’m partly mad at myself for even going and also extremely disappointed that this dealership model still exists. Model 3 here I come.

Hi everyone,
I’m looking for some advice regarding a Volvo V60 Cross Country D3 AWD (2017) that I purchased from a dealership in Sweden on June 1st.
The car had around 167,000 km (104,000 miles) on it at the time of purchase.

After only about 1 month of ownership, and well under 3,000 km driven, the car displayed a service reminder saying service was due within 2 months. When I contacted the dealer, they replied that they normally try to ensure cars do not require service within 3 months or 300 Swedish miles (3,000 km) after purchase.

I then had the vehicle inspected and serviced at a Volvo workshop. During the visit they found:
Oil contamination/oil residue underneath the engine, requiring diagnostic work to identify the source.
The car needs a 4-wheel alignment.
Uneven front tire wear, with approximately 3 mm remaining on the inside edge of the front tires.
The workshop advised me to minimize driving until the issue has been addressed.

The dealer has now asked me to send them the workshop estimate before deciding how to proceed.

My questions are:
Does this sound like something a dealer should reasonably be responsible for when the issues appear only one month after purchase?
Could an oil leak and alignment issue like this realistically have existed before the sale?
Has anyone dealt with similar situations involving Volvo dealers or used car dealerships?

If you were in my position, would you expect the dealer to cover the service, diagnostics, alignment, or all of the above?

For context, I actually like the car and I’m not trying to return it. I simply feel that a vehicle purchased for this amount of money should not require this level of work after only a month of ownership.
Any thoughts or experiences would be greatly appreciated.

I am an ex Ford dealer employee. I just got fired. The termination sheet says it’s because I was underperforming. I know it’s because I refused to commit fraud on RO’s and conform. This dealership is a small rinky dinky dealer that has had issues with embezzlement from employees that still work there. The owner sleeps with employees. Terrible employees are rewarded while the honest are punished. The dealership wanted service advisors to put pick up delivery or mobile service lines on every ticket possible. Ford pays dealerships money to do pickup or mobile. My dealership wanted us to put these lines on RO to get paid by Ford even if it wasn’t done. Months ago we were told if we didn’t comply we would be fired. I said no I won’t do that and today I got fired. I have been told to call corporate and report them so they get audited. Has anyone done this and what is the process like?

So, I bought a new 4Runner on Sunday June 28th. After negotiations, we landed on the advertised APR & monthly payments.

Today, Wed July 1ST, my phone lit up from the selling dealer that they sold me the wrong car & they want the car back & if I want to keep this car then the payment will increase $100 monthly.

I’m on the road now & wont be back till this coming Fri.

I have never heard of a dealer selling the wrong vehicle so, they’re demanding I return the vehicle ASAP.

Need advice on what to do?

Thanks!

Edit: The VIN number in the app doesn’t match the paperwork I signed.

What’s my next step would be if I want to keep the car with same terms? Dealer saying the one they sold me cost more, like $7K more?