First Time Buyer - Fedex Needs Consumer Safety Form
Hello everyone, this is my first time using Buyee, I had them get me a couple Re:Zero trading cards and a desktop playmat. Fedex emailed me today with forms that need filled out about Consumer Product Safety for toys that needs filled out. Buyee invoice attached to the Fedex email said they put contents as Character Plush Toy, Trading Card, Playmat Polyester. I have no idea what this "character plush toy" is, I don't know if one of the sellers I bought from tossed a toy in with the playmat or one of the trading cards, or what. I forwarded the email to support@buyee.jp and filled out the contact form on their website with my order number, the fedex contact, and what they needed filled out, etc.. but I am wondering now if they're going to ship my package back to japan or destroy it if Buyee simply doesn't reply. Does Buyee usually take care of this? I'm looking at the toy form and I can't even begin to "wing it" on answering these questions because I have no idea what Buyee packed up, only what I ordered which was 2 trading cards and a playmat. I'm really confused about what to expect.